padrek Posted March 16, 2023 #1 Share Posted March 16, 2023 Pre-pandemic I routinely sent e mails to the Concierge, Dining Co-ordinator etc. pre cruise with dining requests etc. and ALWAYS eceived a response - which I appreciated. Now, post pandemic I receive NO response and have the impression that perhaps my e mails are not being either received, or they are not allowed to respond to guests, even a long time Pinnacle as I am. Can anyone shed any light on this subject? Thank you Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 16, 2023 #2 Share Posted March 16, 2023 2 minutes ago, padrek said: Pre-pandemic I routinely sent e mails to the Concierge, Dining Co-ordinator etc. pre cruise with dining requests etc. and ALWAYS eceived a response - which I appreciated. Now, post pandemic I receive NO response and have the impression that perhaps my e mails are not being either received, or they are not allowed to respond to guests, even a long time Pinnacle as I am. Can anyone shed any light on this subject? Thank you I have received a reply so they are definitely allowed to respond and the old e mail addresses still work. Link to comment Share on other sites More sharing options...
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