On board needs questionnaire.

[BrianI]

I have received an on board questionnaire from P&O for my upcoming cruise. I have downloaded the form with no problem but it will not let me edit it to put anything in the boxes as requested.

What am I doing wrong. There must be a simple solution 

Brian

[Selbourne]

8 minutes ago, BrianI said:

I have received an on board questionnaire from P&O for my upcoming cruise. I have downloaded the form with no problem but it will not let me edit it to put anything in the boxes as requested.

What am I doing wrong. There must be a simple solution 

Brian

From memory, we had the same problem and called them, which resulted in a different format form which we could complete. Failing that, you can print off, complete manually and post back (if that’s an option for you)

[david63]

Is it a .pdf file - if so it may need unlocking

[terrierjohn]

10 minutes ago, BrianI said:

I have received an on board questionnaire from P&O for my upcoming cruise. I have downloaded the form with no problem but it will not let me edit it to put anything in the boxes as requested.

What am I doing wrong. There must be a simple solution 

Brian

I have experienced that issue as well, I think I found one of Adobe option buttons says fill and sign, which opened up that facility.

[Cpt Pugwash]

4 hours ago, BrianI said:

I have received an on board questionnaire from P&O for my upcoming cruise. I have downloaded the form with no problem but it will not let me edit it to put anything in the boxes as requested.

What am I doing wrong. There must be a simple solution 

Brian

You don't need to download the form just open with pdf then you can fill in then send back by email to Accessibility.

Does become a bit of a nuisance if you have a disability like myself and have to fill the same form in everytime you book a cruise.

In my case a Leg Amputated in 2019, i asked the Doc if it would grow back but he said very little chance. :-)

[Jevsy]

I completed one yesterday - all worked good. 

[BrianI]

Problem now resolved. 
Out of the blue I received an email from my travel agent enclosing the same form. This one works,

Don't understand what is happening here. I went back to the original one from P&O and it is still not working

Brian

[purplesea]

I have had a accessability and medical form saved on my laptop for quite a while and used it  yesterday filling in details for my mother and sent it off.

I got an automated e-mail saying that it had been received. I was surprised as it the first time, in all the times I have sent one, that I have had an acknowledgement. This morning I received another e-mail informing me that it had been passed on the relevant department, again a first!