villagespin Posted March 16, 2006 #1 Share Posted March 16, 2006 Hi there! I am a longtime lurker, finally posting for the first time. I am going to be on the Century for the first time this month. I have disc problems in my lower back and cannot sleep on a soft, unsupportive bed. From what I have read, the mattresses on the ship are saggy and lumpy. Is there a way to request a firm mattress/a board under the bed/something supportive? I booked directly through Celebrity and did not use a TA. We are Vista Deck, Category 4, Ocean View. Thanks for your help! Link to comment Share on other sites More sharing options...
villagespin Posted March 16, 2006 Author #2 Share Posted March 16, 2006 Unfortunately, I have not yet figured out how to edit my post. I was able to search and see that I should request a bedboard. Would anyone recommend calling in advance or should I ask for this when we check in at embarkation? Thanks! Link to comment Share on other sites More sharing options...
GramaFran Posted March 16, 2006 #3 Share Posted March 16, 2006 I have never gotten a bed board but I have used the egg crates and just requested it from my room steward. But I think a phone call in advance will help you make sure one is available. Good luck I have traveled with a bad back and if it wasn't for the hot tubs and ice packs I would never have made it. I dd find out that being in the pool help too - unweighted the back so no strain was on the discs. Francine Link to comment Share on other sites More sharing options...
poetic license Posted March 16, 2006 #4 Share Posted March 16, 2006 Since you booked directly with Celebrity, CALL THEM and explain you have a medical condition that requires a bedboard. I know they can and do provide them, but god knows what customer service will tell you. If someone tell you no, then thank them politely, hang up, and call again until you get an affirmative from someone. It's not too likely you will get the same rep again. Be sure sure to get the name and extension number of the person who gives you an answer. Make them accountable. You'll get your bedboard. :D;):D Cheers~ Link to comment Share on other sites More sharing options...
Gypsea Posted March 16, 2006 #5 Share Posted March 16, 2006 Good advice and exactly what I do when I do not hear the answer I'm looking for. Link to comment Share on other sites More sharing options...
Fblack Posted March 16, 2006 #6 Share Posted March 16, 2006 Try HAL. They have great pillow top "real" mattreses. Link to comment Share on other sites More sharing options...
chessbriar Posted March 17, 2006 #7 Share Posted March 17, 2006 After getting an affirmative from customer service, it's possible you still won't have one. Ask your cabin steward and let him know. His/her tip is dependant on your happiness, so they will do what they can for you. Link to comment Share on other sites More sharing options...
villagespin Posted March 18, 2006 Author #8 Share Posted March 18, 2006 Thank you everyone for your help. I called CS today and they said they would make the arrangements for the bed board for me. I will remember to ask my cabin attendant if it does not appear in my cabin. Off to pack, can't wait to leave Sunday! Link to comment Share on other sites More sharing options...
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