Elite bev package upgrade discount back to 10%?

[darsura]

I remember there was a thread last year about what the discount to upgrade to the premium beverage package was for Elite members.  Some posted it was 10% and some said it was changed to 15%.  I called Celebrity last summer and was given conflicting information.  Eventually (with escalation to supervisors), I did receive the 15% upgrade (which was posted on their website) for my October 2022 sailing.  I again recently received it for my April 2024 sailing.  I am looking at the current flash sale for a 2025 sailing.  The discount is only 5%, so I will either wait for another sale or just use the Elite discount.  But that got me checking the Celebrity website and I see that it says the discount for the upgrade is 10%.  Has this recently changed?  

[micruiser2002]

53 minutes ago, darsura said:

I remember there was a thread last year about what the discount to upgrade to the premium beverage package was for Elite members.  Some posted it was 10% and some said it was changed to 15%.  I called Celebrity last summer and was given conflicting information.  Eventually (with escalation to supervisors), I did receive the 15% upgrade (which was posted on their website) for my October 2022 sailing.  I again recently received it for my April 2024 sailing.  I am looking at the current flash sale for a 2025 sailing.  The discount is only 5%, so I will either wait for another sale or just use the Elite discount.  But that got me checking the Celebrity website and I see that it says the discount for the upgrade is 10%.  Has this recently changed?  

I see the Elite and Elite + is 15%.

[micruiser2002]

[CaroleSS]

The website won't give your your discount. I'm pretty sure you have to call to get it. The discount is 15%, plus any discount they might be offering.

Edited September 1, 2023 by CaroleSS

[micruiser2002]

55 minutes ago, darsura said:

I remember there was a thread last year about what the discount to upgrade to the premium beverage package was for Elite members.  Some posted it was 10% and some said it was changed to 15%.  I called Celebrity last summer and was given conflicting information.  Eventually (with escalation to supervisors), I did receive the 15% upgrade (which was posted on their website) for my October 2022 sailing.  I again recently received it for my April 2024 sailing.  I am looking at the current flash sale for a 2025 sailing.  The discount is only 5%, so I will either wait for another sale or just use the Elite discount.  But that got me checking the Celebrity website and I see that it says the discount for the upgrade is 10%.  Has this recently changed?  

It depends on your level.  Select is 10%, Elite and Elite+ is 15%.

[micruiser2002]

1 minute ago, CaroleSS said:

The website won't give your your discount. I'm pretty sure you h e to call to get it.

They know that but said they looked at the benefits online and saw the elite discount was 10%.

 

Edited September 1, 2023 by micruiser2002

[darsura]

Your Club Tier 

Elite

300 - 749 Club Points*

Benefits

• Complimentary Captain’s Club Daily Elite cocktail hour
• Access to daily coffee lounge for exclusive breakfast
• One complimentary bag of laundry
• Complimentary dry cleaning of one item
• Complimentary access to Persian Garden (on one port day)
• 10% discount at The Spa
• 30% off internet package or internet upgrade
• 10% off beverage package upgrade to Premium pre-cruise
• 40% discount on any digital or print photo package at the Photo Gallery
• Private shipboard departure lounge, serving continental breakfast
• Priority tender service in tender ports of call
• Status Match with Royal Caribbean Crown & Anchor Society at Diamond Level

This is what is shows when I look under my points, but I see now that when I look under member benefits, it says this:

 

Elite

 

Featured Benefits

 

• Access to exclusive daily coffee house-style breakfast and Evening Cocktail Hour
• 30% off Wi-Fi package or Wi-Fi upgrade
• 15% off Drink Package or upgrade to Premium pre-cruise
• Complimentary access to Persian Garden (on one port day)
• One complimentary bag of laundry (wash, dry, fold) on every sailing

 

I guess it is just another Celebrity website error or inconsistency 🤷‍♀️

[micruiser2002]

2 hours ago, darsura said:

Your Club Tier 

Elite

300 - 749 Club Points*

Benefits

• Complimentary Captain’s Club Daily Elite cocktail hour
• Access to daily coffee lounge for exclusive breakfast
• One complimentary bag of laundry
• Complimentary dry cleaning of one item
• Complimentary access to Persian Garden (on one port day)
• 10% discount at The Spa
• 30% off internet package or internet upgrade
• 10% off beverage package upgrade to Premium pre-cruise
• 40% discount on any digital or print photo package at the Photo Gallery
• Private shipboard departure lounge, serving continental breakfast
• Priority tender service in tender ports of call
• Status Match with Royal Caribbean Crown & Anchor Society at Diamond Level

This is what is shows when I look under my points, but I see now that when I look under member benefits, it says this:

 

Elite

 

Featured Benefits

 

• Access to exclusive daily coffee house-style breakfast and Evening Cocktail Hour
• 30% off Wi-Fi package or Wi-Fi upgrade
• 15% off Drink Package or upgrade to Premium pre-cruise
• Complimentary access to Persian Garden (on one port day)
• One complimentary bag of laundry (wash, dry, fold) on every sailing

 

I guess it is just another Celebrity website error or inconsistency 🤷‍♀️

Probably need to take a screenshot and call before they do change it.

[darsura]

27 minutes ago, micruiser2002 said:

Probably need to take a screenshot and call before they do change it.

Right, will do!

[swjumbo]

15% if you call. I did it a few weeks ago.