Trouble With The App And Vanishing 78$

[Tiggipaws]

Good afternoon

 

A couple of weeks ago I booked The Catch and Crown Grill. I went on the app this morning tp cancel the 2 bookings and rebook on different different days. I managed to rebook The Catch but when I went to book the Crown Grill, I get an error message although there are times available. I tried on numerous days with all the restaurants and got the same error message. I can book MDRs though

 

I have looked on the website of the card I used and I can see that they refunded the money for one of the venues and then charged for the rebooking but there is no sign of the other 78$. I have also looked on Princess website to see if it is my account but it isn't. Anyone any advice? Thanks

[mtnesterz]

I can't offer help except that to say you are not alone. You're the third person to post of problems booking specialty dining in the last few days. Suggest when you get your money back, just book on the ship. Last month on our cruise, there were very few in either of the specialty dining venues on any given night, even though the ship was full. Good luck!

Edited September 22, 2023 by mtnesterz