besjes Posted February 3 #1 Share Posted February 3 After our trip, we disembarked with MSC owing us 330.00 for several excursions that were canceled by them. We were told that we would get the funds back in two billing cycles. It has been longer than 2 billing cycles. Does anyone have ideas on how or when we will get this money back? Does anyone have a phone number or email for the billing department? Link to comment Share on other sites More sharing options...
Bgwest Posted February 3 #2 Share Posted February 3 31 minutes ago, besjes said: After our trip, we disembarked with MSC owing us 330.00 for several excursions that were canceled by them. We were told that we would get the funds back in two billing cycles. It has been longer than 2 billing cycles. Does anyone have ideas on how or when we will get this money back? Does anyone have a phone number or email for the billing department? Did you book through a TA? If so, contact them and ask them to get involved. Link to comment Share on other sites More sharing options...
The Dad Posted February 3 #3 Share Posted February 3 challenge the charge with your credit card company 2 Link to comment Share on other sites More sharing options...
deliver42 Posted February 3 #4 Share Posted February 3 Getting money back from MSC is harder than pulling teeth. They just hope you'll go away. 2 1 Link to comment Share on other sites More sharing options...
besjes Posted February 3 Author #5 Share Posted February 3 3 hours ago, deliver42 said: Getting money back from MSC is harder than pulling teeth. They just hope you'll go away. So true. And we are not going away Link to comment Share on other sites More sharing options...
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