Ship sponsored excursion cancelled email - did you get one for the 3/29/24 sailing?

[scomar]

We board Scarlet Lady 3/29/24. One of our stops is Puerto Plata DR. We booked the Sailing Catamaran and Coral Reef Experience a long time ago. Got the email below. Called VV the next day because it was still on the app and wouldn't allow me to book a different shore thing for that day. VV said it wasn't cancelled it was a mistake. I asked why another email was sent out stating it was a mistake, she said she would tell the management, boilerplate answer. So hopefully she is correct and it was a mistake. Anyone else going on the 3/29/24 sailing out of Miami have this experience?

 

Ahoy Sailor,

We are so excited that you will be joining us for your on the Scarlet Lady.

Before you set sail, we wanted to fill you in with the latest updates we received from our tour partner in Puerto Plata. The Shore Thing you selected, Sailing Catamaran and Coral Reef Experience , is no longer available at this time.

Not to worry — we have a number of Shore Things in Puerto Plata we think you’ll love just as much.

You can view our experiences online and book Shore Things using the Sailor app.

As for your current selection, a refund will be sent back to its original form of payment.

We appreciate your understanding and look forward to having you onboard so you can experience all the wonderful spaces, activities, and events that our ship (and destinations) have to offer.

As always, please reach out to Sailor Services if you have any questions.