milolii Posted June 16 #1 Share Posted June 16 Hello, I am in the US. I am able to book a nonstop flight on GOL from EZE to GIG on AA using award miles. The AA website refers me to the GOL website to manage the booking. I get an error message when trying to visit the English version which is (voegol Dot com dot br slash en). I don’t want to type a link as I’m not sure what the issue is with that link. Does anyone have any advice on how to “manage my booking”? Should I just call the +55 number? Is there a US number/office? Thank you. Link to comment Share on other sites More sharing options...
the mice Posted June 16 #2 Share Posted June 16 (edited) I typed Gol airlines in my Chrome browser and was taken to the website in English, no problem. I noticed that the end of the URL was /en-us/ so maybe try that. Obviously my browser recognized my location. Or just search for the airline in your browser and go from there. Edited June 16 by the mice Spelling Link to comment Share on other sites More sharing options...
milolii Posted June 16 Author #3 Share Posted June 16 @the mice Thanks, I was able to get to the site. Link to comment Share on other sites More sharing options...
milolii Posted June 17 Author #4 Share Posted June 17 Hi, just a follow up in case others have issues/questions. I was able to get into the GOL website, but my booking code didn’t work. So finally I did call a toll free number. My booking code was valid and the agent took care of my requests. Great customer service. Thanks again @the mice. . Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now