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How to Contact Customer Service at HQ


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Does anyone know how you get ahold of customer service at the corporate level?  The people who answer the reservation number and their supervisors can't help me.  I have sent two emails to Customer Service and no one has responded. I don't understand the lack of customer service (not reservations) staff given that is supposed to be a luxury line.  Even my travel agent can't get a response.

 

Thanks,

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I've gotten good response, though never immediately, to emails sent to guestrelations@seabourn.com. You can also try 800-628-2298, but I think that's a voicemail line and you have to wait for response as well.

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