Bordeaux and Paris post cruise out of Barcelona

[NCteacherlovescruising]

13 minutes ago, marazul said:

You must quote the regulation in your reply. Also, say that their refusal to comply will cause you to complain to the EU commission. 

I didn't quote it, but did reference it.  I can try telling them I will complain to the EU commission.

[9265359]

On 8/1/2024 at 6:10 PM, NCteacherlovescruising said:

I didn't quote it, but did reference it.  I can try telling them I will complain to the EU commission.

 

Perhaps you should point them to their own website! Passenger Rights European Union − Support − American Airlines

 

Anyway, I doubt that you will get much assistance from the EU Commission as they will likely say it is for you take it up with the airline directly.

 

However there are a number of 'no win, no fee' companies that take on these claims and can get the compensation for you (Google is your friend) and they take around 25% of the compensation as a fee, but nothing if they are not - so risk the $100 they offered for a potential 75% of $1,300...

 

Edited August 5 by 9265359