Jareen Posted July 22 #1 Share Posted July 22 I've been trying to apply 5 $500 AARP gift cards since Friday both online, calling general reservations and then the gift card department today. They keep getting an error and say it's because of the cyber security breach last week. Anyone else having issues with these processing or having them work the last few days? Link to comment Share on other sites More sharing options...
Nodakboiler Posted July 22 #2 Share Posted July 22 Did cancel a shore exc paid partially by a gift card but balance hasn't been returned to card yet. The email did say they will email me a new gift card in the next couple days so I'll see. Link to comment Share on other sites More sharing options...
pghflyer Posted July 22 #3 Share Posted July 22 every time I read these posts, I become less convinced these are worth the (now) 8% discount relative the time and risk 4 Link to comment Share on other sites More sharing options...
shadow 123 Posted July 22 #4 Share Posted July 22 17 minutes ago, pghflyer said: every time I read these posts, I become less convinced these are worth the (now) 8% discount relative the time and risk I agree Link to comment Share on other sites More sharing options...
Nodakboiler Posted July 22 #5 Share Posted July 22 My PCC was able to apply some to an upcoming cruise tonight without any issues. 1 Link to comment Share on other sites More sharing options...
Ellencruise Posted July 23 #6 Share Posted July 23 6 hours ago, Jareen said: I've been trying to apply 5 $500 AARP gift cards since Friday both online, calling general reservations and then the gift card department today. They keep getting an error and say it's because of the cyber security breach last week. Anyone else having issues with these processing or having them work the last few days? Try again in a few days. The worldwide computer issues of the recent day need to reset. 2 Link to comment Share on other sites More sharing options...
boze9999 Posted July 23 #7 Share Posted July 23 We always call HAL directly to use the AARP cards @Jareen. Keep in mind the email confirmation you receive from AARP references an order#. That is not the gift card number. You have click on the red link in the email that says GET YOUR REWARD. When you do, you will see the gift card # and the important PIN #. You need this information to complete your benefit (whether by phone or on line). I find it MUCH easier doing it online with HAL by calling 1-877-724-5425. Our last cruise we used 20 $500 cards saving $800 - and the HAL representative was kind and patient as can be! 2 Link to comment Share on other sites More sharing options...
Langoustine Posted July 23 #8 Share Posted July 23 I have applied them (one today) without any trouble whatever. Link to comment Share on other sites More sharing options...
Jareen Posted July 24 Author #9 Share Posted July 24 Finally was able to call them in today and it was very easy. I had tried online several times and called in twice without luck. It seemed to be linked to the cyber attack issues so I wouldn't hesitate to buy again. 2 1 Link to comment Share on other sites More sharing options...
Nodakboiler Posted July 24 #10 Share Posted July 24 My cancelled shore excursion credit went back to the original gift card even though the email stated a new gift card would be issued so just another reminder to keep track of all gift card numbers until they have been totally expended on a cruise! 2 Link to comment Share on other sites More sharing options...
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