Who to contact to provide feedback?

[Jancruz]

Duplicate Jancruz1

Edited August 25 by Jancruz

[Jancruz]

1 hour ago, ronrick1943 said:

I let my TA handle it, they have better connections than most of us---after all it's important they know the good and the bad, they sale the product and make the commission.  They always get the best results for us when needed.

Plus 1 very smart

Jancruz1

[cruisefam38]

On 8/23/2024 at 2:27 PM, Harters said:

From O's website

 

GuestServicesEMEA@OceaniaCruises.com

This is the screen I have gotten and the screen I am getting this morning

 

[Vallesan]

1 hour ago, cruisefam38 said:

This is the screen I have gotten and the screen I am getting this morning

 

 
Definitely a different screen to the one we get in the UK!

 

However, as I said above if it’s only to praise staff I’m sure you could use the address provided above. The staff will still be ‘praised’.

[Harters]

35 minutes ago, Vallesan said:

Definitely a different screen to the one we get in the UK!

Yes, definitely different, albeit a similar layout. The email address is a line in that middle section. 

[S4POPO]

On 8/24/2024 at 12:55 PM, mlmdaisy said:

I don't doubt that the websites are different; my surprise is about the specific link.  When two people click on the same link, even from across the pond. I would assume that they see the same content.

Just a guess, but it's probably based on your IP address.  They probably routed you to the European site based on where you were accessing from.