My reservation is gone.

[mamamaga]

I went to my reservation page today to make a payment and on the modify page it said our rate code was no longer available and all the info that had been there for months was gone. Then I went to the make a payment page and it still showed the same balance due so I put in my credit card number and hit send and it said that my agency was not found. This doesn't make sense. Everything was there 2 days ago. Final payment is due in 2 weeks. I booked with a PVP and tried to call him today and as luck would have it he is out of town for the holiday. Has this ever happened to anybody? It's going to be a long weekend. I'll be a nervous wreck by the time the PVP is back at work on Monday

[yarlenna]

Then call Carnival now.

[mamamaga]

I thought my PVP was Carnival. Is there another number I can call to talk to someone now?

[mohavemommy]

just call the main number and talk to anyone..... they will be able to straighten this out for you, and if they give you any problems, talk to a supervisor.

[pholter]

My Agency Code couldn't be found either when I tried to make a payment. I just called Carnival and spoke to whoever answered the phone and made my payment. It's no problem.... Have a spectacular cruise!

[mamamaga]

Thanks for the help everybody. I won't worry this weekend and will call Carnival on Monday.