SailAways Posted November 19, 2006 #176 Share Posted November 19, 2006 I would like to comment about the questions. I hate it when websites ask questions where the answers beside the correct one are STUPID. The last few days (with the exception of yesterday), the choices have just been plain stupid. To me, it is demeaning to people when promotion departments do that. It makes it look like they think people are stupid. If you are going to demean people with question choices, just skip the dang question and have people enter! (but par for the course at NCL, I have always thought the actions of their promotion department and customer serivice departments made it appear that they believe that their customers are stupid.) Seems you are missing the entire point of the fun of the contest. Lighten up - only you can cause yourself to feel STUPID. The contest is wonderful - great fun - and if you feel "demeaned" you don't have to participate. It is not a CC or NCL past customer requirement. Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #177 Share Posted November 19, 2006 As usual if I see a problem I try and fix it. I started this morning with an email to the VP of Online Marketing - No Blackberry I guess.:mad: Sent an email to External Automation Support - they are open today according to the NCL website. I figured they could forward to the unknown webmaster. No response:mad: Finally and email to one of the folks I know carries a Blackberry - Got a return email. They are now aware of the problem and looking into it.:) Start the countdown clock to resolution. ;) Link to comment Share on other sites More sharing options...
VoyageVirgin Posted November 19, 2006 #178 Share Posted November 19, 2006 :D Birthday Contest is up and running now as of 1:07 pm Good luck everyone Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #179 Share Posted November 19, 2006 :D Birthday Contest is up and running now as of 1:07 pm Good luck everyone Pretty quick - email response 12:50 up and running 1:07 :) I wonder if it just chance or the fact the boss called and said who is watching the shop:eek: Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #180 Share Posted November 19, 2006 Let's now see how long before the typo in the answer is fixed Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #181 Share Posted November 19, 2006 Let's now see how long before the typo in the answer is fixed Done - you have to love the internet - I can ruin an executives Sunday afternoon at home :D You will never miss the ship because of a late flight, missed connection or other travel delay Link to comment Share on other sites More sharing options...
VoyageVirgin Posted November 19, 2006 #182 Share Posted November 19, 2006 I was kind of looking forward to the "lite" flight. They did fix it I just checked. You must have some powerful friends in high places shoreguy;) If all problems could be resolved that quickly, wouldn't life be boring:rolleyes: Link to comment Share on other sites More sharing options...
whatawonderfulworld Posted November 19, 2006 #183 Share Posted November 19, 2006 As the kidzzz would say. Hip Hip Hooray! Good luck everyone! Ciao, W A W W Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #184 Share Posted November 19, 2006 I was kind of looking forward to the "lite" flight. They did fix it I just checked. You must have some powerful friends in high places shoreguy;) If all problems could be resolved that quickly, wouldn't life be boring:rolleyes: I work supporting Information Technology for a large financial firm. People would be fired for allowing simple mistakes and a lack of attention visible to their clients. Both these problems today were 1 minute fixes if someone was watching the store. Instead 10,000s of potential clients see defects. Not what any company wants to spend their marketing dollars on. :mad: It just drives me crazy when NCL goes and shots themselves in foot. Getting great buzz from an expensive promotion and some yahoo working the website on Sunday is asleep at the switch. I know my client would want to know their promotional program was off the air. Link to comment Share on other sites More sharing options...
noobiecruiser Posted November 19, 2006 #185 Share Posted November 19, 2006 As usual if I see a problem I try and fix it. I started this morning with an email to the VP of Online Marketing - No Blackberry I guess.:mad: Sent an email to External Automation Support - they are open today according to the NCL website. I figured they could forward to the unknown webmaster. No response:mad: Finally and email to one of the folks I know carries a Blackberry - Got a return email. They are now aware of the problem and looking into it.:) Start the countdown clock to resolution. ;) Thanks, Shoreguy ... now I just have to wait for my call from NCL! Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #186 Share Posted November 19, 2006 Thanks, Shoreguy ... now I just have to wait for my call from NCL! Somebody here better win today:) - I felt like I was at work escalating a problem. Link to comment Share on other sites More sharing options...
SailAways Posted November 19, 2006 #187 Share Posted November 19, 2006 Somebody here better win today:) - I felt like I was at work escalating a problem. Great job well done - I'll go be a winner for you, right now!! Link to comment Share on other sites More sharing options...
MrLee Posted November 19, 2006 #188 Share Posted November 19, 2006 Somebody here better win today:) - I felt like I was at work escalating a problem. What time should I expect them to call me? (I don't want to have my phone turned off.) ;) Link to comment Share on other sites More sharing options...
KeystoneCruiser Posted November 19, 2006 #189 Share Posted November 19, 2006 Seems you are missing the entire point of the fun of the contest.Lighten up - only you can cause yourself to feel STUPID. The contest is wonderful - great fun - and if you feel "demeaned" you don't have to participate. It is not a CC or NCL past customer requirement. This personal attack on me was unwarrented and childish. I am allowed to express my opinion on this board. It is my personal feeling and if you don't like it, then you don't have to read it. No need to attack someone. I did report your attack to the moderator. Link to comment Share on other sites More sharing options...
shoreguy Posted November 19, 2006 Author #190 Share Posted November 19, 2006 What time should I expect them to call me? (I don't want to have my phone turned off.) ;) Don't worry about the phone - from what I have seen here they call you the day after they post your name :) Link to comment Share on other sites More sharing options...
SailAways Posted November 19, 2006 #191 Share Posted November 19, 2006 This personal attack on me was unwarrented and childish. I am allowed to express my opinion on this board. It is my personal feeling and if you don't like it, then you don't have to read it. No need to attack someone. I did report your attack to the moderator. My apologies Keystone. I must remember to use the little smiley faces. :o :) ;) :D :) Link to comment Share on other sites More sharing options...
whatawonderfulworld Posted November 20, 2006 #192 Share Posted November 20, 2006 I received an email TODAY from NCL advising me of the 40 day birthday sale. Geesh...happy that shoreguy knew what was going on. I wonder why the email was so late in coming. Anyone else experience this delay in receiving the happybirthdayncl.com birthday website? Ciao, W A W W Link to comment Share on other sites More sharing options...
FundyGirl Posted November 20, 2006 #193 Share Posted November 20, 2006 My email arrived a few days ago also!!! Better late than never I guess. :rolleyes: :D But thanks to Shoreguy I haven't missed a draw!!! ;) Link to comment Share on other sites More sharing options...
Maryfrei Posted November 20, 2006 #194 Share Posted November 20, 2006 Cindy Schwemin:) Link to comment Share on other sites More sharing options...
shoreguy Posted November 20, 2006 Author #195 Share Posted November 20, 2006 Cindy Schwemin:) She better be a CC member :mad: Link to comment Share on other sites More sharing options...
VoyageVirgin Posted November 20, 2006 #196 Share Posted November 20, 2006 I work supporting Information Technology for a large financial firm. People would be fired for allowing simple mistakes and a lack of attention visible to their clients. . You said it all, once again it's the attention to detail that bites em in the butt. A huge pet peeve of mine as well. When we were looking to book our cruise the NCL rep actually said "take as long as you like, I don't want to take another call anyway" (We were trying to decide on the Spirit 10522 or 10000 at the time) It was Sat evening - she said she would put a "hold" on for 24 hrs. and to call within that time to confirm. I called back Sun afternoon and they were "closed until Monday" unless I had the extension of the person I had spoken to. Should have asked on Sat but didn't. So we booked through "Travel to go" and picked up the AB penthouse. Now, they couldn't do enough for us and seemed to be able to speak with NCL directly as we spoke with them. So I guess they were open - but just to booking agents? And No, I'm not NCL bashing, I rather like the cruise line - but IMHO they really need help with the Customer Service Department. Good thing they have strong loyality from most of their cruisers. Gotta love Freestyle!! Link to comment Share on other sites More sharing options...
CAinTO Posted November 20, 2006 #197 Share Posted November 20, 2006 Carole-Anne Bowers!:) That's me!!!! A friend called with the news this a.m. So someone from the board has won! Still awaiting the phone call from the supervisor that "couldn't get though, because my line was busy" Will post details when I know them. I'm soooooo excited.:):):) Link to comment Share on other sites More sharing options...
shoreguy Posted November 20, 2006 Author #198 Share Posted November 20, 2006 Carole-Anne Bowers!:) That's me!!!! A friend called with the news this a.m. So someone from the board has won! Still awaiting the phone call from the supervisor that "couldn't get though, because my line was busy" Will post details when I know them. I'm soooooo excited.:):) You are yesterday's news (joke) :D ;) Congratulations, great to see someone the boards win. Link to comment Share on other sites More sharing options...
immargaret Posted November 20, 2006 #199 Share Posted November 20, 2006 Carole-Anne Bowers!:) That's me!!!! A friend called with the news this a.m. So someone from the board has won! Still awaiting the phone call from the supervisor that "couldn't get though, because my line was busy" Will post details when I know them. I'm soooooo excited.:):):) Congratulations Carole Anne! I'm glad to hear that these are real people being selected.:D Let us know what 5 day cruise you select... Link to comment Share on other sites More sharing options...
sjbdtz Posted November 20, 2006 #200 Share Posted November 20, 2006 Carole-Anne Bowers!:) That's me!!!! A friend called with the news this a.m. So someone from the board has won! Still awaiting the phone call from the supervisor that "couldn't get though, because my line was busy" Will post details when I know them. I'm soooooo excited.:):):) Are you related to Jake Bowers? Link to comment Share on other sites More sharing options...
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