L.W. Posted July 20, 2004 #1 Share Posted July 20, 2004 Has anyone had to show their C&A coupon to RCC before boarding? Our travel agent said we had to bring the "actual coupon" with us on our cruise? He has already applied the discount online.....Thanks Link to comment Share on other sites More sharing options...
Honey's Gal Posted July 20, 2004 #2 Share Posted July 20, 2004 No never. I can't imagine why you would bring it with you. Are you sure it was applied? Link to comment Share on other sites More sharing options...
L.W. Posted July 20, 2004 Author #3 Share Posted July 20, 2004 Agent said it was "taken care of " but he said to take it with us?? Link to comment Share on other sites More sharing options...
Honey's Gal Posted July 20, 2004 #4 Share Posted July 20, 2004 We did not present a coupon for our upcoming cruise, and our TA did fax me a confirmation from RCI that it was infact applied. Never a mention of bringing the actual coupon. Maybe someone else out there has had this experience. I assumed that as long as they are given the coupon code and your C&A number, it is accepted without actually being presented. Link to comment Share on other sites More sharing options...
Alexis Posted July 20, 2004 #5 Share Posted July 20, 2004 When I used a TA, I would send the coupon to her. She in turn would fill in the TA information required on the back of the coupon, (their stamp) and SHE would send it to RCCL. This sounds really strange to me on what this TA is requesting. :confused: Link to comment Share on other sites More sharing options...
mcboo Posted July 20, 2004 #6 Share Posted July 20, 2004 LW, I would get the confirmation number from TA and send it to the accounting department of the cruise line. That way there is no question. Info from TA doesn't sound right. Coupons are usually never applied after the fact, and your arrival would be after the fact. Is this a TA you have used for a while? Also can ask for the passebger copy of the invoice from the cruise line that TA gets and it should show there. Hope this helps.:) Link to comment Share on other sites More sharing options...
RSGS315 Posted July 22, 2004 #7 Share Posted July 22, 2004 Travel agents no longer need to send the coupon to Royal Caribbean, as we can now enter the coupon code online to get the discount. RCCL reserves the right to request the actual coupon from us, and travel agents need to keep the coupon with the clients file for that reason. Ginnie Link to comment Share on other sites More sharing options...
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