smeyer418 Posted December 26, 2006 #1 Share Posted December 26, 2006 Sometimes I know people complain but I just had a website issue and called expecting the normal wait. The phone was picked up right away and the person answering could not have been more helpful... Link to comment Share on other sites More sharing options...
heelfan94 Posted December 26, 2006 #2 Share Posted December 26, 2006 Isn't it interesting that people in general can't wait to share stories of bad service, but we rarely hear the many positive experiences that people have every day? :) Link to comment Share on other sites More sharing options...
jimswims Posted December 26, 2006 #3 Share Posted December 26, 2006 Sometimes I know people complain but I just had a website issue and called expecting the normal wait. The phone was picked up right away and the person answering could not have been more helpful... Thank you for posting a positive experience. It is great to hear when something goes well. Even if good customer service is expected, it is still nice to hear when something does goes well. Link to comment Share on other sites More sharing options...
jimswims Posted December 26, 2006 #4 Share Posted December 26, 2006 double post...sorry Link to comment Share on other sites More sharing options...
smeyer418 Posted December 28, 2006 Author #5 Share Posted December 28, 2006 another call. Handle flawlessly,,,,,I am on a roll....and got emailed confirmation.....:) but they also assigned me a room from a guarantee...its ok at least its amidships :) Link to comment Share on other sites More sharing options...
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