UBinfwa Posted March 4, 2007 #1 Share Posted March 4, 2007 Does anyone have the Name & address of the PRESIDENT of Princess Cruise Lines? I filed a complaint while on the Feb 1th sail of Caribbean Princess & eventually faxed to customer service without getting any reponse. Piss poor customer service. I want to send a letter directly to the boss. Thanks to CC members. Lefty:eek: Link to comment Share on other sites More sharing options...
sandysav Posted March 4, 2007 #2 Share Posted March 4, 2007 I too wrote a letter to Princess and sent it regular mail back in January, have yet to hear from, then I found the following email Passengerrelations@princesscruises.com and emailed a copy of my letter to them and they responded stating they forwarded it again to passenger relations. I think I am just going to send them an email daily until someone responds to our groups concerns from the poopy princess (star princess) sailing of jan 6th. I really am beginning to think Princess could care less about what their customers think.:mad: Link to comment Share on other sites More sharing options...
West Coast Posted March 4, 2007 #3 Share Posted March 4, 2007 Does anyone have the Name & address of the PRESIDENT of Princess Cruise Lines? Alan Buckelew President Princess Cruises Princess Cruises (Corporate Headquarters) 24844 Avenue Rockefeller Santa Clarita, CA 91355 Link to comment Share on other sites More sharing options...
UBinfwa Posted March 7, 2007 Author #4 Share Posted March 7, 2007 I appreciate the name and address. I will see if the president has any better customer service, since it seems the rest of Princess Cruise sucks at customer service!:mad: Link to comment Share on other sites More sharing options...
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