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anyone use Access America for trip insurance


texasnana

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Our friends had it and had to cancel their cruise (10 days out) due to an illness in the family. It took a couple of times to get things through, but they got back a total of around $3000 for their missed cruise. It paid for the plane tickets and the cruise.

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Yes, if you want to really know about the insurance company, you need to ask if anyone has had to place a claim with them. That's where you might see the differnces in customer service.

 

I've had to use Travel Guard for medical bills reimbursement and I had all my money refunded in 2 weeks. (about 600.00) Just made sure I kept every piece of documentation from the ship's medical facility and doctor. They also required proof of a fully paid cruise and ship account too.

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