live4vacation Posted June 27, 2007 #1 Share Posted June 27, 2007 I was wondering if anyone gets a call from Carnival everytime you visit their website? Every single time I visit their site someone calls me regarding my recent visit. I understand good customer service but this is a bit over the top. :confused: Link to comment Share on other sites More sharing options...
Ok_Cruiser Posted June 27, 2007 #2 Share Posted June 27, 2007 Not me, I visit it frequently checking on prices and not once have I been called. Link to comment Share on other sites More sharing options...
sirlostalot Posted June 27, 2007 #3 Share Posted June 27, 2007 I visit often as well and never had a call Link to comment Share on other sites More sharing options...
jpg1747 Posted June 27, 2007 #4 Share Posted June 27, 2007 It depends on what you do. If you do a faux booking to check prices and go past a certain level, it will trigger a phone call. Otherwise, most other stuff doesn't. Link to comment Share on other sites More sharing options...
cruisinbuddy Posted June 27, 2007 #5 Share Posted June 27, 2007 How often do you venture into the "Book Now" spot, or the request a brochure spot? I've only ever been called when I requested a brochure. I'm always signed in on the website and I do visit frequently. Funny thing, the last time I requested a brochure, I recieved it and then went and booked a cruise with a TA. The next day or so, I got a call from CCL, asking if I was ready to book. I told them that I just did and he said thank you for choosing CCL and hung up. Link to comment Share on other sites More sharing options...
chitown cruisers Posted June 27, 2007 #6 Share Posted June 27, 2007 I've gone to the point to see if the "special" 1A's are available then I always back out.....out of hundreds of times going to the site looking at rates/cabin availability......I had my (assigned)PVP call me for the first time the other day.............I have never booked with him. I know who he is, but he doesn't know me. I call someone else at Carnival directly. Link to comment Share on other sites More sharing options...
WellDeserved Posted June 27, 2007 #7 Share Posted June 27, 2007 When you back out of a page the "Click To Call" message box comes up. Maybe you inadvertently are clicking Submit. I always click the Close[X] button. Link to comment Share on other sites More sharing options...
golf43 Posted June 27, 2007 #8 Share Posted June 27, 2007 I too get calls from them every time I visit their website. One time I asked the guy why they keep on calling. They told me that each day they get a print out on who was on their site. Then they start calling. I just got to the point that I told them that I am just looking for future cruises. Which is what I usually do on their site. Or they called alot when I already had a cruise booked. I told them that I have a cruise booked and am checking excursions. They were starting to drive me crazy with the phone calls.:eek::eek: Link to comment Share on other sites More sharing options...
pengu1n Posted June 28, 2007 #9 Share Posted June 28, 2007 I somehow triggered a call by logging my daughter in to find out her past cruiser number. I already had the cruise booked, just needed the number. As my daughter was still down at college, the Carnival person kept calling, leaving messages, and asking for her. I finally just told her what happened & I think that will end it. Link to comment Share on other sites More sharing options...
tbrown Posted June 28, 2007 #10 Share Posted June 28, 2007 An agent (the one we booked through) calls EVERYTIME I look at prices for cruises. He always ask are you ready to book I see that you were looking. I didn't know it was a crime to look but must be with carnival becuase I am so tired of those phone calls. I don't have the 500 it cost to book the cruise we would like to take at this time because of medical but I am dreaming.:rolleyes: Link to comment Share on other sites More sharing options...
aggieastrosfan Posted June 28, 2007 #11 Share Posted June 28, 2007 I've never been called, and I venture into "Book now" all the time. I also X out of the click to call message box every time it comes up. Link to comment Share on other sites More sharing options...
cuestic66 Posted June 28, 2007 #12 Share Posted June 28, 2007 I go onto the site all the time also. I check out the specials and prices of all kinds of cruises. I have never been called. Link to comment Share on other sites More sharing options...
sjohnson529 Posted June 28, 2007 #13 Share Posted June 28, 2007 My PVP calls if I do some intense searching. I agree with the above poster, I'd love to book something (have one booked for 2/08) for fall of 2008 but the $500 is holding me back. Link to comment Share on other sites More sharing options...
Name game Posted June 28, 2007 #14 Share Posted June 28, 2007 I never log in when I look at prices or to see what cabins are available. The one time I did log in, I got a phone call. If I see the price drops, I ask my TA to check and see if the price drops more for past guests. Actually, my TA usually will let me know if the price drops without me asking. Link to comment Share on other sites More sharing options...
cruisincajun Posted June 28, 2007 #15 Share Posted June 28, 2007 YEP. EVERY TIME I CALL THEY CALL MY HUSBAND!:eek: Link to comment Share on other sites More sharing options...
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