bella1979 Posted July 13, 2007 #1 Share Posted July 13, 2007 Does anyone out there know who the highest up at Celebrity is and how we can get in touch with him or her? Thanks!:) Link to comment Share on other sites More sharing options...
Wheat Posted July 13, 2007 #2 Share Posted July 13, 2007 You can check out the company info on Hoovers... here is the link to the RCCL summary: http://www.hoovers.com/royal-caribbean-cruises/--ID__41962--/free-co-factsheet.xhtml Cheers, -Lori Link to comment Share on other sites More sharing options...
caviargal Posted July 13, 2007 #3 Share Posted July 13, 2007 You could start with Hanrahan. Link to comment Share on other sites More sharing options...
jordie Posted July 14, 2007 #4 Share Posted July 14, 2007 Boy Bella, whatcha thinkin'? I am afraid of you! :D Link to comment Share on other sites More sharing options...
bella1979 Posted July 14, 2007 Author #5 Share Posted July 14, 2007 Hey Jordie!!! Not planning anything yet for myself...a friend of mine is having a problem and wanted to know. :) No fear necessary! Link to comment Share on other sites More sharing options...
RLM77 Posted July 14, 2007 #6 Share Posted July 14, 2007 Hi Bella, These addresses are from posts from this January and April of last year. Hope they help. email Jayme Porkolab at jporkolab@rcl.com She's the Director of Customer Relations and is great to work with. Include your phone number and she's likely to call you. For any of you who might want to email corporate, you can get most anyone there by following this formula: initial of first name, last name @rccl.com Daniel Hanrahan (Pres) becomes dhanrahan@rccl.com Richard Fain (CEO) is rfain@rccl.com Mike Willis (Corporate Customer Service) is mwillis@rccl.com Link to comment Share on other sites More sharing options...
Schplinky Posted July 14, 2007 #7 Share Posted July 14, 2007 I would go to Richard Fain at RCL. he is Hanrahan's boss and will forward it. It would seem to have more clout coming from him. Link to comment Share on other sites More sharing options...
Rare Dr. Cocktail Posted July 14, 2007 #8 Share Posted July 14, 2007 Unless things have changed in the last month or two, it really doesn't matter who you contact - you will not get a personal response from the said individual. I was informed in writing this past April that executives at RCI and Celebrity will only communicate via "Executive Representatives". Based on this letter, I decided that it really wasn't worth my time to send a thoughtful and considered communication on any subject as there was no real guarantee that the adressee ever even saw it. Link to comment Share on other sites More sharing options...
caviargal Posted July 14, 2007 #9 Share Posted July 14, 2007 I have contacted Fain once, Goldstein 2x and Hanrahan 2x. All were responded to by their admins and situations eventually handled. I type up a letter and overnight it to the person I am trying to contact, then I send another via a separate overnight package to his/her superior. I also send emails using the same verbiage. Link to comment Share on other sites More sharing options...
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