NorCalCruiseGuy Posted August 27, 2007 #1 Share Posted August 27, 2007 :eek: If I had not sailed with Celebrity before, after reading these posts, here is what I would think of cruising... -The coffee sucks -The food sucks -Customer service is awaful -There is too much cigarette smoke -There is not enough cigarette smoke, -There are too many cigars onboard -There are not enough cigars on board -The dress code is too strict -The dress code is not enforced enough -I should be upgraded to the Penthouse Suite for $50. -The staterooms are too small -I should be able to anything I want on my verandah It's a wonder there are any people left on Celebrity ships given how awful it is. Oh Well, more room for ME! Link to comment Share on other sites More sharing options...
Leela Posted August 27, 2007 #2 Share Posted August 27, 2007 I think it's the coffee...people secretly love it but are ashamed to admit it, so they keep booking cruises :) :) :) Link to comment Share on other sites More sharing options...
greydog Posted August 27, 2007 #3 Share Posted August 27, 2007 Just think, if the points you emphasized were accurate across the board, then You can fool all of the people all of the time;) and Conde Nast travel survey must had 'flipped' the cruise ratings upside-down when listing Celebrity at top.;) and other cruise lines must get all the saintly considerate pleasant pax and service staff.;) and as Yogi said "Celebrity is so crowded, nobody goes there anymore".;) My next "penance" on X is Dec 16 Millenium - I better enjoy myself now before I board. Link to comment Share on other sites More sharing options...
lola's mom Posted August 27, 2007 #4 Share Posted August 27, 2007 I think that we all crave good service ... but it's not a perfect world. Despite all the "issues," folks have a good times. The good far outweighs the bad. Link to comment Share on other sites More sharing options...
dixiejen Posted August 27, 2007 #5 Share Posted August 27, 2007 Bravo, NorCal!! Well put! Lola's mom is right, of course. We pay a LOT of money for our cruises and wish them to be perfect. But... can anything and everything ever really be perfect?? The good really does outweigh the bad!! Whenever I complain too much, my dad always says, "I complained that I had no shoes until I met a man who had no feet." Always puts it into perspective for me....and grateful to be on ANY cruise -- bad coffee and all!:D Link to comment Share on other sites More sharing options...
terumim Posted August 27, 2007 #6 Share Posted August 27, 2007 okok lets push celebrity is really bad don't go and we can all get suites for upgrades LOL LOL Tonia i know what your saying though.. i had said this before.. if the only thing i could find wrong was the coffee, and a few other things... then they should stay home in their own little world ,,, i enjoy my cruise.. no matter what because ... one i am not home doing lanudry, cooking cleaning... i don't have to make my bed, someone is there to help me with whatever i need, and not making a werid face when i ask... or having selective hearing LOL LOL ... and i am on VACATION... Link to comment Share on other sites More sharing options...
Host Kewlguy Posted August 27, 2007 #7 Share Posted August 27, 2007 :eek: If I had not sailed with Celebrity before, after reading these posts, here is what I would think of cruising... -The coffee sucks -The food sucks -Customer service is awaful -There is too much cigarette smoke -There is not enough cigarette smoke, -There are too many cigars onboard -There are not enough cigars on board -The dress code is too strict -The dress code is not enforced enough -I should be upgraded to the Penthouse Suite for $50. -The staterooms are too small -I should be able to anything I want on my verandah It's a wonder there are any people left on Celebrity ships given how awful it is. Oh Well, more room for ME! You left out the lousy loyalty program. :) Link to comment Share on other sites More sharing options...
HspncElvis Posted August 27, 2007 #8 Share Posted August 27, 2007 I think Celebrity is GREAT! I think some people get bored and start whining about this and that. I had a fantastic time on the Constellation. A perfect Cruise. Can't wait to smoke a cigar on my Cruise set to sail in February.:D Link to comment Share on other sites More sharing options...
twocc's Posted August 27, 2007 #9 Share Posted August 27, 2007 We do not think everyone thinks Celebrity is bad. We like them, otherwise we would not be sailing with them. There are probably people who would complain about any thing never finding good always finding fault.;) Not that things are always perfect but one learns to adjust and not let small things throw you for a loop. Link to comment Share on other sites More sharing options...
HspncElvis Posted August 27, 2007 #10 Share Posted August 27, 2007 We do not think everyone thinks Celebrity is bad. We like them' date=' otherwise we would not be sailing with them. There are probably people who would complain about any thing never finding good always finding fault.;) Not that things are always perfect but one learns to adjust and not let small things throw you for a loop.[/quote'] I agree with you 100%. Link to comment Share on other sites More sharing options...
Puddincat Posted August 27, 2007 #11 Share Posted August 27, 2007 I love Celebrity:) . I went on my first cruise with them in June and had a fantastic time. On board, I spoke with a lot of experienced cruisers who had nothing but great things to say about Celebrity. So....I've booked two more with them. I guess some people are hard to please... Link to comment Share on other sites More sharing options...
bobbyleduck Posted August 27, 2007 #12 Share Posted August 27, 2007 We had fun, met wonderful people, had good food and met more wonderful people. Must make note to self, "Book another cruise aboard a Millenium class ship." Happy cruising to all! Bob Link to comment Share on other sites More sharing options...
c-legs Posted August 27, 2007 #13 Share Posted August 27, 2007 :eek: If I had not sailed with Celebrity before, after reading these posts, here is what I would think of cruising... -The coffee sucks -The food sucks -Customer service is awaful -There is too much cigarette smoke -There is not enough cigarette smoke, -There are too many cigars onboard -There are not enough cigars on board -The dress code is too strict -The dress code is not enforced enough -I should be upgraded to the Penthouse Suite for $50. -The staterooms are too small -I should be able to anything I want on my verandah It's a wonder there are any people left on Celebrity ships given how awful it is. Oh Well, more room for ME! Good evening, WELL SAID !!! Thank you :D Link to comment Share on other sites More sharing options...
C 2 C Posted August 27, 2007 #14 Share Posted August 27, 2007 To paraphrase Winston Churchill "Celebrity is the worst form of cruising except for all those others that have been tried." Link to comment Share on other sites More sharing options...
eh2zed Posted August 27, 2007 #15 Share Posted August 27, 2007 If you look at the other cruise line boards you see mostly the same thing. Complainers post more than those who are satisfied. Take it all with a grain of salt or might that be a coffee bean in this case Link to comment Share on other sites More sharing options...
Schplinky Posted August 27, 2007 #16 Share Posted August 27, 2007 :eek: If I had not sailed with Celebrity before, after reading these posts, here is what I would think of cruising... -The coffee sucks -The food sucks -Customer service is awaful -There is too much cigarette smoke -There is not enough cigarette smoke, -There are too many cigars onboard -There are not enough cigars on board -The dress code is too strict -The dress code is not enforced enough -I should be upgraded to the Penthouse Suite for $50. -The staterooms are too small -I should be able to anything I want on my verandah It's a wonder there are any people left on Celebrity ships given how awful it is. Oh Well, more room for ME! You've just described the user comments to most any resort. No resort or cruiseline is perfect (Celebrity included) so we tend to discount the reviews of people who hate everything or love everything and try to find some comfort in the middle. People who hated everything obviously have their own special issues but I also don't trust people who said that every single thing was perfect. Link to comment Share on other sites More sharing options...
florisdekort Posted August 27, 2007 #17 Share Posted August 27, 2007 First of all, people are much more likely to post or write a letter when they are dissatisfied compared to when they are happy. Negativity will always be over re-presented. Second, Cruise Critic has a very small group of resident "Negatives" who post the same complaints 10+ times in each and every topic. I have tremendously enjoyed each and every Celebrity cruise I have taken (despite some things going wrong every now and then) and can't wait until I board my next cruise :D Best Regards, Floris Link to comment Share on other sites More sharing options...
ddonalds Posted August 27, 2007 #18 Share Posted August 27, 2007 I just got off a Northbound Alaska cruise on the Summit - and it was fabulous. Nothing is perfect - and I have to tell you, that vacation was so relaxing, it's 2 weeks later - and I'm still worthless at work:eek: (I am, of course, making the assumption that I WASN'T worthless before I went on vacation - and I would like y'all to just go with me on that one....). They took care of everything - and if I could figure out a way to bring my cabin attendant home with me, I would have done so. That woman just ROCKED!!! The coffee was fine - and the lattes were exceptional. Everything was good, except one day of weather that cancelled an excursion - but I truly can't find a way to blame anyone for that. As it was, we read, napped, walked around, had a massage - does it get any better than that???? I tend to like ground vacations (that really bad seasickness problem) - but if we cruise again, Celebrity will be right at the top of our choices with Crystal. There are still some places that, to me, seem to be "cruise" destinations, and we have just never been so relaxed from a vacation before.....:D Link to comment Share on other sites More sharing options...
spearmint Posted August 27, 2007 #19 Share Posted August 27, 2007 :eek: If I had not sailed with Celebrity before, after reading these posts, here is what I would think of cruising... -The coffee sucks -The food sucks -Customer service is awaful -There is too much cigarette smoke -There is not enough cigarette smoke, -There are too many cigars onboard -There are not enough cigars on board -The dress code is too strict -The dress code is not enforced enough -I should be upgraded to the Penthouse Suite for $50. -The staterooms are too small -I should be able to anything I want on my verandah Obviously, many people are masochistic and want to be abused!!!!!;) I am one of them, and cannot wait until my next painful experience in November.:D Link to comment Share on other sites More sharing options...
Pontius Navigator Posted August 27, 2007 #20 Share Posted August 27, 2007 If we do not complain then clearly Celebrity will not fix it. As ddonalds says, nothing is perfect, but if we complain then may be it will be fixed. Complaining on CC might help alert other would be cruisers and prompt them to ask for something to be improved. True there are regular critics with their pet hobby horses. Mine happens to be the dirty decks and abysmal library, both easy for X to fix and my TA is contacting them on these matters. As for why do we continue to cruise? Well, overall it still offers good value for money and beat fly-by-air hands down. I would also rather someone else did the driving too. Link to comment Share on other sites More sharing options...
Nonna and Papa Posted August 27, 2007 #21 Share Posted August 27, 2007 Folks just tend to comment on things that don't meet their expectations rather than things that do. We usually accept the positive aspects as natural or routine, but voice our opinions when the reverse occurs. Mary Link to comment Share on other sites More sharing options...
C 2 C Posted August 27, 2007 #22 Share Posted August 27, 2007 :eek: If I had not sailed with Celebrity before, after reading these posts, here is what I would think of cruising... -The coffee sucks TRUE most of the time. -The food sucks FALSE but varies from one cruise to the next -Customer service is awful VERY Inconsistent and not up to the standards set by the on board experience -There is too much cigarette smoke TRUE if you are a non-smoker in the casino, Smoke always makes its way to the non-smoker. -There is not enough cigarette smoke, You have to keep on puffing but they're a dying breed. -There are too many cigars onboard TRUE, there has to be a way to tie the smokers into the funnel exhaust.:eek: -There are not enough cigars on board Fortunately -The dress code is too strict It's posted so why book if you disagree but it's not enforced so calm down!! -The dress code is not enforced enough It's changing along with the ship demographic. Azamara might be a precursor.. -I should be upgraded to the Penthouse Suite for $50. A free upgrade on Celebrity is as frequent as winning at bingo in under 50 numbers. -The staterooms are too small. Guests are too large. -I should be able to anything I want on my veranda Some do:o It's a wonder there are any people left on Celebrity ships given how awful it is. Oh Well, more room for ME! Most readers on this board know that you ignore the bleakest and rosiest of posts. The truth lies somewhere in between. Every cruise line has its camp followers and detractors. Anyone who limits themselves to one line is denying themselves wonderful experiences elsewhere. There are many things that can detract from a wonderful experience. Just hope that your pick is the perfect one for your taste. Link to comment Share on other sites More sharing options...
Schplinky Posted August 27, 2007 #23 Share Posted August 27, 2007 Folks just tend to comment on things that don't meet their expectations rather than things that do. We usually accept the positive aspects as natural or routine, but voice our opinions when the reverse occurs. Mary I think folks mention whenever their expectations were not met or were exceeded. if i boarded and my luggage was already at the room, I'd be impressed and I'd mention that. If it came some time in the afternoon or early evening, I likely would not mention it. If it showed up the second day, I'd mention it. I don't think that folks who offer critical reviews are whiners so much as they're pointing out things for others so they can avoid or accommodate certain shortcomings. Link to comment Share on other sites More sharing options...
GORDONCHICK Posted August 27, 2007 #24 Share Posted August 27, 2007 :eek: -The coffee sucks-The food sucks -Customer service is awaful -There is too much cigarette smoke -There is not enough cigarette smoke, -There are too many cigars onboard -There are not enough cigars on board -The dress code is too strict -The dress code is not enforced enough -I should be upgraded to the Penthouse Suite for $50. -The staterooms are too small -I should be able to anything I want on my verandah The food didn't suck to us, and even better that I didn't have to cook and clean up! I haven't had to deal with customer service personally (yet). Any smoke (cig or cigar) is too much for me, so I just move away from it. I do wish the dress code were actually enforced, but I try to just worry about me and my family complying. I would love an upgrade for $50, but I certainly don't expect it. If the cabin is large enough for a bed and bathroom, it's large enough for me, a I'm only in there to sleep and clean up. I would consider myself lucky to have a verandah. Different strokes....... Link to comment Share on other sites More sharing options...
Alaskan Traveler Posted August 27, 2007 #25 Share Posted August 27, 2007 First of all, people are much more likely to post or write a letter when they are dissatisfied compared to when they are happy. Negativity will always be over re-presented. Second, Cruise Critic has a very small group of resident "Negatives" who post the same complaints 10+ times in each and every topic. I have tremendously enjoyed each and every Celebrity cruise I have taken (despite some things going wrong every now and then) and can't wait until I board my next cruise :D Best Regards, Floris Hi Floris, I agree with you about there are always a few people who are negative about everything. In reading this board, I would also say that there are many, with thousands of posts, who do make up the other side of the story. These folks try to minimize any and all valid complaints against their favorite cruise line and never want to talk about any problems that their favorite cruise line may have. IMHO, it then is up to the reader to tell which is which, when looking for valid information. To answer the original question of the OP, I think that Celebrity spends a lot of money on saturation advertising to draw in more and more first time cruisers. So far this seems to be working and therefore repeat business is not a high priority with Celebrity. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.