Room Card switch

[gehrandt]

The first day we were on the Sun (Jan 19th) our one DS paid for a drink with his room card - at the same time another gentleman paid for his. Somehow the cards got switched and DS didn't notice until he went to his room and it wouldn't work - then noticed the wrong name. In the meantime the other gentleman had made 4 more purchases.

 

The Sun staff took care of it immediately and there wasn't a problem. But just a reminder to double check your room card when you get it back.

[pamera]

Same thing happened to my friend last year when we were on the Pearl. They took his card at a restaurant and, somehow, it was swapped with another person's card. There were several charges made and it wasn't until one of the staff called him by a name (that wasn't his) did he look at the card. (They were, of course, reading the name from the card...) It was also taken care of immediately - but yes - very good advice - it doesn't hurt to take a look at your card when they return it - just to be sure.

[gemsm]

Same thing happened to my friend last year when we were on the Pearl. They took his card at a restaurant and, somehow, it was swapped with another person's card. There were several charges made and it wasn't until one of the staff called him by a name (that wasn't his) did he look at the card. (They were, of course, reading the name from the card...) It was also taken care of immediately - but yes - very good advice - it doesn't hurt to take a look at your card when they return it - just to be sure.

 

It also doesn't hurt to make sure they do return it as if you lose it somewhere and you have a coke sticker on it they will replace your card but not the coke sticker. (OK so I have had a little too much to drink and "lost" my card a few times :D)

[gemsm]

Same thing happened to my friend last year when we were on the Pearl. They took his card at a restaurant and, somehow, it was swapped with another person's card. There were several charges made and it wasn't until one of the staff called him by a name (that wasn't his) did he look at the card. (They were, of course, reading the name from the card...) It was also taken care of immediately - but yes - very good advice - it doesn't hurt to take a look at your card when they return it - just to be sure.

 

It also doesn't hurt to make sure they do return it as if you lose it somewhere and you have a coke sticker on it they will replace your card but not the coke sticker. (OK so I have had a little too much to drink and "lost" my card a few times :D)