jakenashleysmom Posted April 28, 2008 #1 Share Posted April 28, 2008 I was just on RCCL website accessing one of our groups reservation, and noticed they had re-added the fuel surcharge that they had removed a month ago. Called RCCL and they said they were having a problem with website adding fuel surcharge to reservations accessed on-line. If you access your reservation, make sure before closing out that you check for the surcharge, and if re-added, call them and they will remove it. (only if they have already removed it because you booked before the required date) They said they were having a problem, and not to access until they got the problem resolved, whenever that may be. FYI Link to comment Share on other sites More sharing options...
sheenas Posted April 28, 2008 #2 Share Posted April 28, 2008 I had the same issue with an earlier cruise. They kept taking it off and the system would add it back on. I even tried to pay it because I got tired of calling. They refunded my credit card. FYI - the charge stayed on the web right up until the time we left for our cruise. Just ignore it. Link to comment Share on other sites More sharing options...
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