FunPass won't keep Flight Information

[nailz]

Has anyone had this experience with the Funpass. Everytime I put my flight departure in from San Juan on 8/10/2008 with my connection flight, it changes my departure flight to a different flight and departure city. It keeps my connection flight, but puts me departing from MCO Florida instead of San Juan. It shows all my information is complete and everything else is correct. Each time I get to "view summary" it shows the wrong flight and departure date. Go figure!

[jenscruise]

I had this same problem a few weeks ago. I had to call Carnival directly and they fixed it for me, and then the correct information will show up on the Fun Pass once they do the fix.

 

Hope that helps!

[callen0807]

I also had difficulty on the cruise I did a couple of weeks ago. I didn't have any problems even though it showed me returning to OKC instead of Houston:confused:

[momofzeke]

Yes, I had the same problem on my FunPass from my Valor cruise 2 months ago. I thought they had their website straightened out, but apparently not.

[nailz]

Thank you! This is the first. I haven't had this problem in the past. I kept thinking maybe it has my booking confused with someone else. II thought at first it was a fluke, but unfortunately this is happening to everybody under my booking.

[impcinder]

I tried to complete our funpasses last night (two cabins, 5 people). In one cabin no matter what I did, the same person kept popping up. I tried deleting cookies and rebooting - no luck.

 

Finally, called Carnival directly. They were able to complete the fun passes. The person said that they were experiencing problems with their webpage.

[ChristiTunes]

Same thing happened to me when I booked a couple months ago. I just blew it off and tried it a few weeks later, and it took. Weird.