Getting really frustrated with this

[margbem]

I keep trying to access my reservation to purchase wine package, champagne etc. Just get a message saying they are unable to process my request and to try again later. I have been trying for over a week now. What is going on?

[Motorman23]

Kreskin says..... Call RCCL.

[martinchem]

Guess they don't want your business.

[cruisenfever]

Try this method...........even though it's for looking at a b2b reservation.............your initial reservation will still come up first.

 

 

1. Go to the RCI Home Page and click on Before you Board (DO NOT click on your name or sign in)
   
2. Click on Countdown to Cruise (Again DO NOT click on your name or sign in)
   
3. Now click on Retrieve your Reservation (located on the left hand side of the page under Get Access to Countdown to Cruise) and now you can enter in all the information it asks for.
   
4. It will bring up your first cruise and at the bottom it will show your second booking number for your second cruise.

[margbem]

Thanks Patti - I have now printed our setsail passes, ordered a wine package and the bottle of champagne to toast our departure from Venice.

 

You are the best for info! Thanks.

[cruisenfever]

Thanks Patti - I have now printed our setsail passes, ordered a wine package and the bottle of champagne to toast our departure from Venice.

 

You are the best for info! Thanks.

I am so glad that it worked for you. :):)