margbem Posted August 26, 2008 #1 Share Posted August 26, 2008 I keep trying to access my reservation to purchase wine package, champagne etc. Just get a message saying they are unable to process my request and to try again later. I have been trying for over a week now. What is going on? Link to comment Share on other sites More sharing options...
Motorman23 Posted August 26, 2008 #2 Share Posted August 26, 2008 Kreskin says..... Call RCCL. Link to comment Share on other sites More sharing options...
martinchem Posted August 26, 2008 #3 Share Posted August 26, 2008 Guess they don't want your business. Link to comment Share on other sites More sharing options...
cruisenfever Posted August 26, 2008 #4 Share Posted August 26, 2008 Try this method...........even though it's for looking at a b2b reservation.............your initial reservation will still come up first. Go to the RCI Home Page and click on Before you Board (DO NOT click on your name or sign in) Click on Countdown to Cruise (Again DO NOT click on your name or sign in) Now click on Retrieve your Reservation (located on the left hand side of the page under Get Access to Countdown to Cruise) and now you can enter in all the information it asks for. It will bring up your first cruise and at the bottom it will show your second booking number for your second cruise. Link to comment Share on other sites More sharing options...
margbem Posted August 26, 2008 Author #5 Share Posted August 26, 2008 Thanks Patti - I have now printed our setsail passes, ordered a wine package and the bottle of champagne to toast our departure from Venice. You are the best for info! Thanks. Link to comment Share on other sites More sharing options...
cruisenfever Posted August 26, 2008 #6 Share Posted August 26, 2008 Thanks Patti - I have now printed our setsail passes, ordered a wine package and the bottle of champagne to toast our departure from Venice. You are the best for info! Thanks. I am so glad that it worked for you. :):) Link to comment Share on other sites More sharing options...
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