JEDIKNIGHT Posted January 27, 2009 #1 Share Posted January 27, 2009 Hopefully this won't happen but just in case, does anyone know what the cancellation window is? I book CV for March 21st. Having trouble accessing NCL's site so I thought I'd ask here. Probably too late anyway, lol. Link to comment Share on other sites More sharing options...
Marlissa Posted January 27, 2009 #2 Share Posted January 27, 2009 Here's the cancellation policy (and the link http://www.ncl.com/nclweb/cruiser/cmsPages.html?pageId=IndivTermsConditions#cancellation): CANCELLATION POLICY Cancellation fees for cruise, air, land and other charges will follow the schedule below and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not canceled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Cancellations must be telephoned to our Reservations Department by your travel agent. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule. No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Requests for refunds must be in writing to NCL. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3-4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. NCL's Payment and Cancellation Policy is subject to change without notice. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply No refunds will be given on any cruise for no-shows No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Name changes and departure date changes are considered reservation cancellations and are subject to the above cancellation fees. Requests for refunds must be in writing to NCL. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3 to 4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. NCL's Payment and Cancellation Policy is subject to change without notice. No refunds will be given for any missed days of a Land Package. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full. Gateway changes, flight date changes and name substitutions are considered cancellations, and air cancellation fees will apply. Additionally, spelling corrections may be considered cancellations. Name substitutions and departure date changes for cruise, land and other add-ons are considered cancellations and are subject to cancellation fees. Cancellation fees will begin immediately once money has been applied to the reservation. Once payment is applied, the reservation is subject to cancellation fees according to the below schedule. CANCELLATION FEE SCHEDULE Days Prior to Departure Date Cruise Cancellation Fee Air Cancellation Fee Land Cancellation Fee *Add-On Cancellation Fee Cruise Days: 2 days or less 75-61 days (Holiday Only) Deposit $200 $0 10% 60-30 days Deposit $100 $0 10% 29-8 days 50% $200 100% 50% 7 days or less 100% 100% 100% 100% Cruise Days: 2 days or less, Garden Villas Category A1 From day of booking until 91 days to sail 25% $100 $0 10% 90-46 days 50% $100 100% 50% 45 days or less 100% 100% 100% 100% Cruise Days: 2 days or less, Courtyard Villas and Owner's Suite From day of booking until 91 days to sail 25% $100 $0 10% 90-46 days 50% $100 100% 50% 45 days or less 100% 100% 100% 100% Cruise Days: 5 days or less 75-61 days (Holiday Only) Deposit $200 $0 10% 60-30 days Deposit $100 $0 10% 29-8 days 50% $200 100% 50% 7 days or less 100% 100% 100% 100% Cruise Days: 5 days or less, Garden Villas Category A1 From day of booking until 91 days to sail Deposit $100 $0 10% 90-46 days 50% $100 100% 50% 45 days or less 100% 100% 100% 100% Cruise Days: 5 days or less, Courtyard villas and Owner's Suite From day of booking until 91 days to sail 25% $100 $0 10% 90-46 days 50% $100 100% 50% 45 days or less 100% 100% 100% 100% Cruise Days: 6-9 days 90-76 days (Holiday Only) Deposit $200 $50 10% 75-30 days Deposit $100/$200 (Holiday) $0/$50 (Holiday) 10% 29-8 days 50% $200 100% 50% 7 days or less 100% 100% 100% 100% Cruise Days: 6 days or more, Garden Villa Category A1 From day of booking until 91 days to sail Deposit $0/$200 (Holiday) $0/$50 (Holiday) 10% 90-46 days 50% $100/$200 (Holiday) $0/$50 (Holiday) 10% 45 days or less 100% 100% 100% 100% Cruise Days: 6 days or more, Courtyard Villas and Owner's Suite From day of booking until 91 days to sail 25% $0/$200 (Holiday) $0/$50 (Holiday) 10% 90-46 days 50% $100/$200 (Holiday) $0/$50 (Holiday) 10% 45 days or less 100% 100% 100% 100% Cruise Days: 10 days or more 90-76 days (Holiday Only) Deposit $200 $50 10% 75-30 days Deposit $100/$200 (Holiday) $0/$50 (Holiday) 10% 29-8 days 50% $200 100% 50% 7 days or less 100% 100% 100% 100% Hawaii Cruises From 180-76 days (Holiday Only) $0 $50 $0 $0 Link to comment Share on other sites More sharing options...
JEDIKNIGHT Posted January 27, 2009 Author #3 Share Posted January 27, 2009 THANKS!!!! I've booked a CV, 7 nights. So I assume this pertains: Cruise Days: 6 days or more, Courtyard Villas and Owner's Suite From day of booking until 91 days to sail 25% $0/$200 (Holiday) $0/$50 (Holiday) 10% 90-46 days 50% $100/$200 (Holiday) $0/$50 (Holiday) 10% 45 days or less 100% 100% 100% 100% ****************************** So, does that mean that if I cancel 45 days before sail date, I get 100% refund? Or do I lose 100% of the fare? Thank you a gain. Link to comment Share on other sites More sharing options...
JEDIKNIGHT Posted January 27, 2009 Author #4 Share Posted January 27, 2009 I booked thru a travel agent, paid in full. (Probably not good idea) So if I wanted to cancel, am I at TA's mercy? Link to comment Share on other sites More sharing options...
mylesf Posted January 27, 2009 #5 Share Posted January 27, 2009 THANKS!!!! I've booked a CV, 7 nights. So I assume this pertains: Cruise Days: 6 days or more, Courtyard Villas and Owner's Suite From day of booking until 91 days to sail 25% $0/$200 (Holiday) $0/$50 (Holiday) 10% 90-46 days 50% $100/$200 (Holiday) $0/$50 (Holiday) 10% 45 days or less 100% 100% 100% 100% ****************************** So, does that mean that if I cancel 45 days before sail date, I get 100% refund? Or do I lose 100% of the fare? Thank you a gain. This means that if you cancel 45 days or less before your sail date your penalty is 100% of what you paid. Completely out every penny. Link to comment Share on other sites More sharing options...
mylesf Posted January 27, 2009 #6 Share Posted January 27, 2009 I booked thru a travel agent, paid in full. (Probably not good idea) So if I wanted to cancel, am I at TA's mercy? The cruise lines are the ones that determines the penalty, not the travel agent. However, with that said some travel agents do add a small penalty to help cover the service that they provided for you. Link to comment Share on other sites More sharing options...
Marlissa Posted January 27, 2009 #7 Share Posted January 27, 2009 Cruise Days: 6 days or more, Courtyard Villas and Owner's Suite Days Prior to Departure Date From day of booking until 91 days to sail Cruise Cancellation Fee Deposit Days Prior to Departure Date 90-46 days Cruise Cancellation Fee 50% Days Prior to Departure Date 45 days or less Cruise Cancellation Fee 100% (Tried to make the c/p easier to read) Link to comment Share on other sites More sharing options...
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