luv2cruise450 Posted May 18, 2009 #1 Share Posted May 18, 2009 Hi...several weeks ago I had gone into the CCL website to start the pre registration process but it didn't let me finish the last page so I hit the box to 'save' what I had already filled in. I just tried to get into the site now and it won't allow me in at all...I had written down the password that I had originally created...and I even tried to re-register and it just keeps 'deleting' the info I filled in and brings me back to the 'sign in/register' screen...what am I doing wrong?! The TA that I used said that I had to pre-register so that a week or so before my sail date I can go in and then print out my boarding pass and such. He says that CCL no longer provides paper documentation anymore. The last time I sailed CCL was in 2004...Has anyone else had a problem registering so that they can eventually print out their boarding passes? Thanks in advance for any help.... Betty Link to comment Share on other sites More sharing options...
Fat Boy Posted May 18, 2009 #2 Share Posted May 18, 2009 Are you using Firefox? I've had all sorts of problems with getting to and printing Carnival documents when using Firefox. Going back to I.E. usually does the trick. Link to comment Share on other sites More sharing options...
gazingm42 Posted May 18, 2009 #3 Share Posted May 18, 2009 I have seen issues like this with CCL site. I clear my cache and login again and all works fine. Link to comment Share on other sites More sharing options...
Rare starstruck05 Posted May 18, 2009 #4 Share Posted May 18, 2009 I had the same problem a while ago. Try clearing out your cookies then opening a new internet page and try again to log in. Link to comment Share on other sites More sharing options...
luv2cruise450 Posted May 18, 2009 Author #5 Share Posted May 18, 2009 Thanks to everyone who has replied...yes...I was using Firefox...I'll try it with IE and see if that will let me into the CCL website...and I will try the other suggestions if this still doesn't work... Many thanks....happy sailing! Betty Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.