naomiluvsdierks Posted July 4, 2009 #1 Share Posted July 4, 2009 I am on the Enchantment in a GS on the 11/9/09 sailing. My question was, is there a way for me to contact the Concierge prior to my sailing? Thanks! Link to comment Share on other sites More sharing options...
jst Posted July 4, 2009 #2 Share Posted July 4, 2009 Yes you can e-mail Diago at http://www.en_concierge@rccl.com (that is an underscore after en he is real nice. We have been on Enchantment a couple of times and will be going back in April 2010. :) Link to comment Share on other sites More sharing options...
elleluv Posted July 4, 2009 #3 Share Posted July 4, 2009 If you are sailing in an GS or above, you'll have access to the concierge on the ship. You'll probably want to wait until much closer to your sailing to contact them, but here's their email address: EN_concierge@rccl.com It's hard to see, but there is an "_" between EN and concierge.... Have a great cruise! :) Link to comment Share on other sites More sharing options...
naomiluvsdierks Posted July 5, 2009 Author #4 Share Posted July 5, 2009 Thank you both so much! I really appreciate it! Link to comment Share on other sites More sharing options...
RevSmith Posted July 5, 2009 #5 Share Posted July 5, 2009 Please don't e-mail him until two weeks before you depart. Then you may ask him for dinner reservations at Chops, port excursions, and spa appointments. If you make a list of dates and possible times of each he will make sure that you get what you need if available. I always do this and it is much easier than doing it yourself or waiting until you get on the ship. The Concierge is always so busy on the first night, it's difficult to get to him. Link to comment Share on other sites More sharing options...
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