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wallen

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  • Posts

    91
  • Joined

About Me

  • Location
    Elgin (Chicago), Illinois
  • Interests
    Cruising, photography, quilting
  • Favorite Cruise Line(s)
    Oceania, Uniworld
  • Favorite Cruise Destination Or Port of Call
    Europe

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wallen's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Or Oceania could add the old link back in and join the 21sr century like every other cruise line.
  2. that link gives nothing but phone numbers ... and calling is inconvenient due to available hours and takes longer than just typing a message (when rapid response is not important).
  3. Oceania's web site used to provide a link through which you could send them a message (e.g. a problem with the web site or request for allergy free pillows in the stateroom, or a tour that refuses to book online, etc, etc). That link has disappeared. the only way shown on the web site now is a phone number which is only active during business hours ... so call that, wait on hold until somebody can talk to you, give them your reservation number, name, birthday, explain your issue/request/whatever, put on hold while they transfer you to the right department, give the new person your reservation number, name, birthday, explain your issue/request/whatever ... clearly this is the least efficient way for both them and us when a simple email or message link would suffice. Does anybody have a good general address for digital contacts?
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