Contacting Oceania electronically?

[wallen]

Oceania's web site used to provide a link through which you could send them a message (e.g. a problem with the web site or request for allergy free pillows in the stateroom, or a tour that refuses to book online, etc, etc). That link has disappeared. the only way shown on the web site now is a phone number which is only active during business hours ... so call that, wait on hold until somebody can talk to you, give them your reservation number, name, birthday, explain your issue/request/whatever, put on hold while they transfer you to the right department, give the new person your reservation number, name, birthday, explain your issue/request/whatever ... clearly this is the least efficient way for both them and us when a simple email or message link would suffice. Does anybody have a good general address for digital contacts?

[LHT28]

I get my TA  to  make any special requests for us

 

Probably faster to just call them anyway

https://www.oceaniacruises.com/corporate#contact-us

or  have your TA make any special requests you need

JMO

[wallen]

that link gives nothing but phone numbers ... and calling is inconvenient due to available hours and takes longer than just typing a message (when rapid response is not important).

[LHT28]

3 minutes ago, wallen said:

that link gives nothing but phone numbers ... and calling is inconvenient due to available hours and takes longer than just typing a message (when rapid response is not important).

You could  try the Support  button on the website  but doubt it would  be effective either

option 2   Snail mail 😉

 

[wallen]

Or Oceania could add the old link back in and join the 21sr century like every other cruise line.

[ToxM]

The UK site has an email address, maybe omit the UK part or just email that addy and they can send it along. 

 

 

Edited December 7, 2022 by ToxM
For clarity

[LHT28]

they have some job openings  for IT

https://careers.ncl.com/psc/ehcmp/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U&REL_ACTION=Yes&FOCUS=Applicant&SiteId=1&

[pinotlover]

It’s why I have a Travel Agent.