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Guern69

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Posts posted by Guern69

  1. I've not changed at all, perhaps I was not clear in my opening post for which I apologise for.

     

    For clarity. I asked for the fridge to be cleared on the first day so I could put water in e fridge plus I knew I wouldn't use any of the items. He left some items in the fridge and put some on the shelves, I thought this was standard practice.

  2. I'm not sure why I'm not making sense.. Yes a drink could have been his but I was billed and $9.50 for something/s I didn't use and have the evidence to back this up. It seemed to me one heck of a coincidence that a drink was left in the fridge and I was billed.

     

    As this was my first cruise I assumed it was usual to leave the drinks from the minibar in the cabin for his ease to put back at the end. I did ask for it to be emptied but he just moved them to the shelves etc.

  3. The drink was opened was a club soda, I am guessing that the charge related to other drinks too.

     

    I can say 100% that I did not drink or open it, I have never drunk club sodas.

     

    I asked for the fridge to be emptied yes, but he left the drinks on the shelves and some in the fridge and said I had room for my water.

  4. I recently throughly enjoyed my first Cruise with Celebrity but the holiday was slightly marred by what happened on the last full day.

     

    On the final evening the Cabin Steward asked if he could turn down the room just as I was heading out, I returned within 30 mins to put some water in the fridge. I noticed a can of drink had been opened and partially drunk/emptied. Is this usual practice to earn a little bit extra? This left a bitter taste in the mouth, which was soon sorted by Customer Services but really was a dishonest thing to do. It also cost him his tip as there was no way he was going to get that after his dishonest behaviour. I wonder if he did this to anyone else?

     

    Is it worth contacting Celebrity direct as apart from apologising and refunding the money there was little else Customer Services could do. But dishonestly should be punished?

  5. I am about to go on my first cruise and thinking about doing a TA next year, I would prefer to stick with X and also the Eclipse. The thought of so many sea days is what attracts me, I went a complete break and to relax to totally switch off. Would probably be a solo traveler too, had only looked at westbound as was looking to travel the later part of the year but no reason why it could not be April 2016 I guess.

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