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Last experience with Royal to report. Tried calling-waste of time. Shore excursion only communicates via email. Was given to a resolutions desk. She told me that there is no one higher than her I could talk to and there was nothing that could be done anyway. On top of it all, some of my people say the app has different shore excursions on it than the website and different age restrictions-so what do you believe? Unbelievable chaos! I'm done with Royal and advising all my friends to do the same

I wonder if the insurance is the explanation why just these ports and why just on Royal cruises?

We started on Royal for the dancing-partner. It is mostly gone-with the exception of Latin. Freedom class does have a Boleros for latin-you will not be the only ones there. The rest of the ship is pretty hard to find danceable music. The live bands tend to be more modern rock and will not fit your needs. A better alternative is Princess-way better venues and music for dancing. We have gone on several of their ships and make a serious effort to have wood dance floors and music. Royal? Good luck.

After looking again, these age restrictions are just Cozumel, Costa Maya, and Roatan. On Roatan I cannot go fishing at the old age of 71-something I do weekly offshore.But just those ports-not even Progresso, Mexico. Did not look on the pacific side of Mexico, but I am confused-why just these 3 ports in 2 countries when the same activity is allowed elsewhere? And what is wrong with the Cozumel tour operators ? Is it safe for anyone to do these tours on Cozumel regardless of age? Thoughts?

OK I looked at some of their other Caribbean ports-Bahamas, Bermuda, St. Thomas, couple others. No age restrictions-the most they list is n/a. Something is going on in Mexico/Roatan, or they are piloting the idea. to apply to other ports because their lawyers are in charge? This is something recent, I wish they had done it on a cruise that I don't have 30 retired friends on. Or at least be able to explain so I can. There is something they are not saying about these policies on these cruise ports. Maybe if you are in Cozumel,and the others you can find our and tell us? If I do I sure will. Still mad after a month and not getting less mad.

RoyalC-I agree I assume Royal is self insured so that is their policy internally. I usually do not hold a grudge-bad for the health-but this one in hard to get rid of. Besides telling me I am too old to ride the trolley inCozumel and walk, they are insulting my intelligence with their lame attempt at an explanation. I wish they still did the handshake line with the captain at Crown and Anchor events-I would at least give him my opinion. I guess the only way to get our ideas across is to contact Royal-no hopes there though. I agree that blaming on the tour operator is dumb-they are the same operators that have been there for years. I really think we are on the verge of their lawyers taking a look at some of the onboard activities and putting an age limit on them too. How is it different to ride some of the water slides than it is to ride a trolley? I think the business people/cruise people in RCL have abandoned their jobs to the lawyers . It is the job of the lawyers/risk management team to advise-not dictate. Somewhere inside corporate their is a lot of fear. Royal has lost a couple high profile cases-I think they have overreacted. It is going to cost them a lot of business from us old people that still have a heartbeat.

Because the Shore Excursion Dept of Royal is incompetent! Try googling Royal Caribbean shore excursions by port. Hope you are not over 65 years

I got a reply from Royal if you are interested. They say they make their decision based on the tour operator, Their 'risk management team", and insurance.My question was what are they doing hiring an operator that can guarantee the safety of a 69 year old but not a 70? Or-why can I go zip lining on an Alaska cruise but not one in the Caribbean? Dumb people down south? Or-how does a Risk Management team operate and how many of them are lawyers? What risk is going on the trolley in Cozumel at age 70, and walking 2 blocks? And going to the beach? Sharks? What a crock. None of the other lines are doing this, And Royal is not doing it on some of their other cruises to Alaska. The other excuse they list is local regulations. So Cozumel has local regulations that 70 year olds cannot ride the trolley but only if they are a part of Royal Shore Excursions? Man-Royal sure is getting worked over by local authorities in Mexico because none of the other cruise ships get that restriction! What baloney and a huge insult to my intelligence that they think I will believe their garbage! What I will believe is that I am done on Royal after 20 plus years and tens of thousands of dollars.

I doubt that it will get me anywhere but I have had the satisfaction of sending an email to Royal. I'm sure that they could care less about my 30 friends going on this cruise, but it made me feel better. Princess is sailing out of Galveston this winter with the Ruby, and I would have gone on that if I had known about this policy. If you are 65 or over you need to look at the excursion lists to see what is on there. I see on this cruise the trolley ride is age limited. I did look into private excursions-they are numerous and in some cases cheaper of course. The many we have gone on have been fine, but I would feel very guilty if some of my group did a private, and could not get back to the ship on time, losing at least part of their cruise. I understand how insurance works, and all but it would still be a problem. I doubt that I will ever sail Royal again, free drinks are not worth feeling that they really do not want me on board and see me as a liability. I do not have any idea if this is age discrimination but I sure wish some lawyer would try to find out. I assume the legal genuises in Miami have told their superiors that they cannot be sued. And I agree- I have not been on an elevator for years and I am 71.

I have a Princess cruise in October. Canada to Florida. Not even the excursions listed as strenuous were age limited..

The tour operator-insurance company idea is curious It is Royal doing it in several ports. I doubt that that many tour operators in that many places are willing to give up their profits in economies that are marginal anyway out of either a fear of Americans suing them or some concern about all of us old people hurting ourselves. A salsa class? Bird watching? Cigar rolling/beach break? And Carnival seems to run a few ships, probably has a couple lawyers, probably talk once in a while to tour companies-maybe they restrict theirs but I sure did not see it on their website. Royal is running scared and taking it out on me. And I resent it! Wonder how this all fits with dropping vaccination requirements ? I guess that's another can of worms for another topic .

The thing that irritates me is that I spent a lifetime staying in shape..I can do any of these shore excursions if I want to. Now Royal-its their excursions eventually-tells me that I cannot? Where do they get off? I sign a waiver on all the excursions. I have been on many private ones, but the overwhelming advantage that everyone overlooks for a ship excursion is that they will hold the ship if you are late; We have all seen that happen . Yes private ones are fine-try getting the ship to wait for you if something goes wrong. Plus on many of these islands there is not that much difference . If that is dramatic so be it. I have seen lots of things go away over the 30 years I have cruised-here is one more and it is a big one. I am ashamed that I recommended Royal to my group-won't do that again!

I just looked on Carnival-no age restrictions, same tours in Cozumel, Costa Maya. I may have my last Royal cruise booked-at my age I can't remember where I put my money anyway! What a rip off! If anyone from RCL reads these boards, you are alienating an entire part of your base! Next thing on ship they will limit attendance into the lounge or some of the activities at 65. If Carnival is doing it.....? Insurance is a convenient excuse-I would not have led 30 of my friends on Royal if I knew this was there policy-Bah Humbug!!!

We were on Holland in January and there were not any max age restrictions

If this is on another thread I apologize-I looked but in my old age I probably missed it. My issue is the max age restrictions on some of the shore excursions. WHAT IN THE ... IS ROYAL UP TO NOW? I am taking a group of 30 retired fossils on Allure Jan 22. A member of our group asked because they wanted to do several excursions and were shut out because of the 65-72 max age limit. Examples in Cozumel included a Salsa dance class, a combination cigar rolling and beach break, anything almost involving any cave with any water in it, some snorkeling trips and so on. About 40% it looks like . Excuse me, but I walk 20 plus miles per week in humid Texas, kayak and bike the other days. I think I can handle a little ride on an atv, or a salsa class. When did this all come about? I can see that Royal doesn't want anyone over 65 anymore as passengers-we are diamond, almost plus and they can do what is biologically impossible. I realize they market to younger people, but my advice is do it while you can! I guess we look for another line, or. private excursions. Anyone else have thoughts on this? The more I think about it, the madder I get-oops I better calm down, don't want to have a stroke and die! Thoughts? I am 71 and I guess I am too old to cruise on Royal Caribbean anymore. Pretty soon they can just strap me into a wheel chair when I get on board and feed me gruel for a week !! wow

probably mid afternoon

We are sailing on Allure in January and I have a group of about 30 that wants to meet for drinks, and chit chat-meet and greet. Nothing formal, Royal has been no help for a lot of reasons-I am not a travel agent just a volunteer (long story). What would be a good venue say the first sea day that would not be likely to be used for trivia, or whatever. Thought about Schooners, afraid they will be used. Need a suggestion of a place that is just there-not a room, but someplace that we can just meet. Any suggestions? Diamond on Royal, about to be plus, but never been on Oasis class. Thanks