DJromebound

Approximately 12 months ago we booked the above cruise, really looking forward to 2 days exploring Istanbul followed by 3 days exploring Nazareth, Bethlehem and Jerusalem! About 2 months ago the Istanbul section was cancelled with an overnight stay and a direct transfer to the ship together with an extra day at sea replacing it. We were disappointed but we still had the Israel trips to look forward to. About 2 weeks ago the situation in Israel began to degenerate and we were concerned that things may change again. Nothing was heard however, so we assumed everything would be okay, then with less than 18 hours to go before we were due to board our flight we received an e-mail from our travel agent telling us of a change of itinerary. The Israel section of the cruise had been replaced by visits to Rhodes, Santorini, Crete and overnight in Athens and the replacement of 2 days at sea all of which made us less than enthusiastic! We were offered a complete refund of cruise and excursion fees but other expenses such as foreign visa's, etc were not covered. We chose to cancel finding the new itinerary unacceptable and were grateful to our agents for being 'on the ball' as we received no notification from Celebrity until less than 12 hours to go before our flight! Although our cruise fare has been refunded, there are still outstanding expenses and of course the massive disappointment of not going on a cruise we had been looking forward to with great anticipation and I wonder whether there are ground for compensation from Celebrity?

Hey Robbiew

Have you noticed a bit of interest on this thread concerning why you got a refund and no one else did or could?

What's the story?

Israel was cancelled for the Silhouette which would have been there 10/22-24 - leaves tomorrow (Sat 10/17)....seems to be pretty much a day or two before thing....

Cabin 9099 on Constellation - Comments?

Just back from a great Baltic cruise with my husband and 21 year old daughter and will be happy to answer any questions! Spotless, beautiful ship, great ports, nice entertainment and food was a notch above other mainstream lines. Just a few disappointing items and quality decline, specifically in the Ocean View Cafe. This was our 4th Celebrity European cruise but are Elite due to RCCL.

Hi and thanks for offering to answer questions!

What about currencies? How did you handle that?

Thanks!

Donna and John