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BBMacLaird

Members
  • Content Count

    5,382
  • Joined

About BBMacLaird

  • Rank
    CBO ~ Azamara *Account Verified

About Me

  • Location
    California
  • Interests
    cruising, reading, cooking, walking, bicycling, knitting and needlepoint
  • Favorite Cruise Line(s)
    AZAMARA
  • Favorite Cruise Destination Or Port of Call
    South America
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:
    http://www.azamara.com

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  1. Hello Makingupforlosttime, per our Travel Advisory and the letters sent to you/your travel agent, the refund should be expected 30-days after you submitted your request. Thus, yours should show up in about 2-weeks or so, depending on when you requested the refund instead of the 125% Future Cruise Credit. https://www.azamara.com/travel-advisory You can expect to receive your refund 30 days after you submit your request. p.s. I should point out that just because employees are working from home doesn't mean they are not working. I was just asking for a bit of understanding that everyone (worldwide!) is operating in new territory.
  2. This requirement will continue to be into effect until further notice. Click on the Fit to Travel link for the form. Also, we have updated our Travel Advisory: 2.Will the requirement for anyone over 70 years of age to have a form from a physician certifying they are fit to travel be a permanent policy even after the virus subsides? The safety and well-being of our guests and crew is our top priority. All current travel restrictions and requirements were implemented as temporary measures. At this time, the Fit to Travel form for guests 70 years of age and older continues to be part of the health screening and boarding protocol, which must be completed by your physician. If you are unable to provide a signed letter from your doctor or if you have a severe, chronic medical condition, please contact us or your Travel Advisor immediately.
  3. We had the same happen in Northern California so our governor has ordered all state beaches and parks closed. It is an unfortunate situation. In my little 'bubble' I hadn't heard about Oregon beaches. I'm sorry your beaches are closed, as I'm sorry our beaches are closed. Seems there could be a system to allow XXX number of visitors per day instead of zero visitors? Stay safe PirateWife! Bonnie
  4. I am a resident of California. Our governor Newsom has shut down the whole state. Not sure which areas in Florida are locked down, but I do know my AZ co-workers are working from home.
  5. Hi gnld, et.al., please give me a day or so to confirm before you call your doctor. I understand this is under review (that is why it is temporarily missing from the website.)
  6. Hi Annalies, I can't find the form on our website either! Could just be my 'search' is not worded correctly. I've asked for help. I'll get back to you. p.s. in spite of missing the private shorex in Hanoi I'm still glad I joined all of you. Someday I'll return and see the city properly!
  7. Hi Vival, yes a few others have reported not receiving an automated response. I have some team members looking into why this is. It should be corrected soon. If you get concerned you are welcome to inquire via email at: AzamaraCustomerService@Azamara.com It may take a bit for a team member to reply, but someone will get back to you. Re Refunds: We are estimating they should show up in 30 days. Here is a link to the Travel Advisory with more information: https://www.azamara.com/travel-advisory Thank you for writing, and on behalf of all of us, thank you for your loyalty to Azamara. We hope to welcome you back in the future. Stay safe.
  8. I will inquire if the confirmations are automated or manual. As I posted on another thread, please keep in mind that Florida, and many other states, are under lock-down. Point being, we ask for your patience.
  9. We continue to ask for your patience. As a side note, please keep in mind that all of Florida is under a statewide lockdown. Employees of all lines are working from home and doing the best they can in this unprecedented situation.
  10. We understand the gravity of the public health crisis confronting the country. In an abundance of caution, we have decided to further extend our temporary global suspension and we anticipate that we’ll be back on the high seas after May 11th, 2020. This decision is inconvenient, but necessary in light of the global response to COVID-19. We are reaching out to our booked guests and travel advisors directly to help them work through this. As always, our priority is to protect the safety and well-being of our guests and crew. https://www.azamara.com/travel-advisory
  11. There is a new Travel Advisory rolling out today, 3/24/20, with important news. We understand the gravity of the public health crisis confronting the country. In an abundance of caution, we have decided to further extend our temporary global suspension and we anticipate that we’ll be back on the high seas after May 11th, 2020. This decision is inconvenient, but necessary in light of the global response to COVID-19. We are reaching out to our booked guests and travel advisors directly to help them work through this. As always, our priority is to protect the safety and well-being of our guests and crew.
  12. I'm SO sorry Denise. May your son-in-law recover completely and quickly! I'm glad he's starting to feel better today, and that your daughter and grandsons feel fine. Please keep me, all of us, informed.
  13. Hi Lookyboy, The best thing for you to do is ask this question of our Azamara Customer Service. Please email Azamaracustomerservice@azamara.com with your inquiry. They will contact you in response. Thanks so much for your loyalty! Bonnie
  14. The office is tracing where the promotional email came from. I'm sure they'll nip it asap. P.s. I usually see all emails because they 'seed' my address into mailings, and I didn't get this email.
  15. Hi Looky, I’m not sure I understand the question.
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