Hi - any advice appreciated.
Our cruise is 91 days away and I went online tonight to do our web checkin.
All was fine with the form other than uploading or taking a security photo.
The guidance is pretty basic and at first I got a message the files were too big - 250k max.
I've reduced the size of the photos and am now getting an error message every time I try to upload them.
When I hit next to go to the next stage I get the same error when trying to upload my wifes photo and this message -
"You haven’t filled all the necessary information for the passenger of the cruise, the documents will be ready as soon as you provide all the data needed".
Anyone advise what might be going wrong?
