mrmoviezombie
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Posts posted by mrmoviezombie
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12 minutes ago, bluesea777 said:
when and where was the last time Amsterdam actually docked prior to her arrival (and docking) in Rotterdam? Being at sea and not being able to dock (for crew to maintain the hull) sure did all the wear to the hull. Now dull with rust. And the anchor area sure looks so well used.
Actually I imagine that without needed to look good for passengers, that a lot of the normal cleaning/painting has been suspended. The reduced crew probably doesn't help either. And being sold already, maintenance is probably just the statutory minimums.
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On 8/6/2020 at 5:15 PM, catl331 said:
That message wasn't meant to be seen by users. It is a reminder to the developers that an area is incomplete.
It's "placeholder" because the marketing department didn't send over the final approved text for that slot before it went live. Or more likely someone forgot they were suppose to wait for it before releasing to production.
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Saw this on another board
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Every day is today. And you are where you are.
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Most likely it's because they have no motivation to send out the money quickly.
However, refunds like this are likely the sort of thing that require a manual review and signoff for each transaction.
Usually by a limited number of people with the right financial authority. Outbound payments like this are a huge source of fraud in corporations. At any large corp there is always some employee trying to game the system with fake invoices/refunds/payments.
Ballpark numbers
3 months of cruises to cancel, average 7 day cruises, 15 ships, 1000 cabins
12*15*1000=180,000 refunds to process
To do that in 60 days. aka 8 weeks or 40 8 hour work days. 19200 minutes.
That's mean you have to average 9 minutes per transaction sustained for months.
60 days seem reasonable for a small team, given the amount of cross checking needed.
Don't forget the actual calculation of the refund is non-trivial, lots of special cases around what is refunded vs what is FCC, confirming what has been paid, not already refunded, transferred to new cruise etc. The computers help but updating the systems to handle all of that automatically is hard. And we know HAL's computer department is not it's strong suit.
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I suspect they running the survey right now is just to get a base line. They might run it continuously, or again in a few months. So they can see at what point the public sentiment changes back to a likelihood of wanting to cruising. And thus indicate when (and maybe where) they should open up cruising again.
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18 hours ago, Petronillus said:
And nothing indicates that I get to designate the medical facility I am ultimately transported to.
For this reason, we decided to layer on AirMed https://airmed.com/ with an annual premium.
It's probably mostly redundant with my main employer insurance (they would likely make the call repatriate home on their dime anyway), but the cost was worth the piece of mind.
It's effectively only hospital to hospital transport, meaning you have to be admitted to a hospital before it can be triggered, but then you call them. And then assuming the medical teams and hospitals all agree it's safe, off you go, worldwide.
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9 hours ago, bennybear said:
We’ve had exemplary service from the big box.
Totally agree, we have always had very good service. Including properly addressing an instance when the customer service rep made a mistake. It was with not properly informing us when we switched to a non-refund deposit offer that it blocked the HAL protection insurance unless we bought it then and there. At final payment, when this was discovered a supervisor reviewed the calls and compensated us an amount.
Just so you know, they record *ALL* the calls, and can review them at any time.
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Also check with HAL if the updated 60 day final payment policy applies to your cruise. But watch out they still want you to lock in the insurance at 90 days.
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Call your TA/HAL. Don't cancel. Ask for "change in date and ship of sailing" on your existing booking. We have done that previously to keep money and perks (it was well before final payment so may not be possible in your case). Also push them to apply the current "have it all" promo.
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On 4/5/2020 at 3:49 PM, Gigi1977 said:
Do not buy a cancellation plan until right before the final payment
Just FYI for anyone still hanging onto a cruise in the near term. HAL is not allowing purchasing insurance just before on the updated 60 day final payment window. They still count it as penalties started back at your original final payment date.
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Not charter, the government is subsidizing a limited set of normally scheduled flights.
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7 minutes ago, Copper10-8 said:
Sad! Time for Qantas (Airbus A380), Virgin Australia (triple seven) or the RAAF (Airbus A330 MRTT) to send some aircraft to SFO to pick those folks up and take them home
I don't know if it's for these folks specifically, but I saw an Australian news report last night about the government sending charter flights to several places to collect AU and NZ citizens.
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On 4/1/2020 at 12:57 PM, Baileybasset said:
Or is the 10% loss only added in if we cancel after July 19?
Yes. The 90% is calculated on any non-refundable amounts, anything that is refundable you get back with or without insurance.
For example, if you cancel before the final payment and if your deposit had been a non-refundable, then you still would get 90% of that deposit back and HAL would only keep 10% and the platinum premium.
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That reduced deposit is really working for us this time, and there is another benefit.
We have a June 20th trip that we are still sitting on. The timing worked out for us, before we paid the final payment, they moved it to 60 days before. So right now we only have $200 FCD deposit at risk. And we were told that if we cancel, that deposit will go back as FCD, so won't have the limitations of the FCC they are issuing now.
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14 hours ago, Captain Ricky said:
I wish I could get a refund on the Platinum Protection plan
What was the reason given that it didn't cover the interruption? In my reading of the policy, it seemed like it didn't have a lot of exclusions you normally see.
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And this is why the advice is to hold broadly diversified mutual funds, NOT individual stocks.
If you had $1000 of Vanguard's S&P500 fund starting in 2008, even right now today, you would still have $1500 a 50% profit.
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3 hours ago, The Other Tom said:
How do you know this?
"WA Premier Mark McGowan has announced any non-Australians who arrived at WA ports on cruise ships would be prevented from disembarking." ...... ""Those people will be required to stay on the ship until arrangements have been made for them to be privately transported to the airport to fly to their home country."
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25 minutes ago, richwmn said:
sorry, fumble fingers, fixed
Thanks.
I managed to resist my urge to post in every thread I could find that had it misspelled. Maybe I should search for the correct spelling to feel better about it. 🙂
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I've been trying to ignore it, but I die a little inside every time I see it......
It's "Fremantle" https://en.wikipedia.org/wiki/Fremantle, no double e.
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On 3/18/2020 at 2:36 PM, St Pete Cruiser said:
I agree with Ruth on Norway.
Assuming you like Alaska for the scenery and cooler weather, then you will love any of the Norway/Iceland/Greenland itineraries. The round trips out of Amsterdam are the best, great hotel right next to the cruise terminal. Just walk on board when your ready, your luggage is handled for you.
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20 hours ago, Spire2000 said:
Tamarind was fantastic though, the best meal I've ever personally had on a cruise.
+1 The kdam was our last cruise. Totally agree, first time we thought a specialty restaurant was worth it.
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2 hours ago, Copper10-8 said:
No direct flights to the States for U.S. pax:
One stops via Doha, Dubai, Jakarta, Kuala Lumpur, Bangkok, Hong Kong, Singapore, Tokyo, Sydney, Auckland or LHR
They all be long
As someone who hails from Perth (aka Fremantle) now in California. I have flown thru Kuala Lumpur, Bangkok, Tokyo, Sydney, and Auckland in order to get to the US. I can earnestly report that they all suck.
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I just put in a buy on NCLH @ under $10 on the off chance we sail on Oceania or Seven Seas.
Roald Amundsen Cruise Reviews
in Hurtigruten
Posted
My reading of them was they were all problems with the initial northern sailings. If you look at the next Antarctic season reviews, there are people that are happy with the ship