Thanks, everyone. Figured out what the problem was after following some instructions above. Apparently, there is some minor change to my flight for this coming December, and as a result, my account is not able to show me the flight. I had to contact my travel agent this morning and was able to get the flight information from her.
For anyone who is even mildly curious, 😁, I am apparently paying $808 per person, Canadian, from Edmonton to Fort Lauderdale return at Christmas/New Yrs. Sadly, this particular week may no longer be viable for us due to kids’ work. Booking a few days prior means we would lose this EzAir booking - and the flights right now are about $1200 pp. Yikes. Maybe we have to stay home one more year and invest in kitchen flooring instead.😥