I had $2,400 FCC from cancelled cruise last summer. I have to book by April 30. I just booked a cruise with me in one cabin and my w kids in another cabin. Since my kids were under 21, that was story in itself. I had to call to book them in their own cabin. I finally got it booked over the phone and when I told them about the FCC the rep said I could apply it to my booking with some credit applied to my booking (I guess I could use it for excursion, alcohol, etc) or split it 50-50 and apply to my kids booking. I just said split it 50-50. The rep processed my FCC and said the other half will be on a new voucher and I need to call to redeem that when I receive the new voucher.
Has anyone experienced something similar? I sure hope they don't send me a new voucher next week and then say it expired on the original April 30 expiry date.