Trunkabella

Thanks for the great tips.  Do you have any recommendation for transportation from BRU?

Yes, we are staying at the Hilton.

Vistaman, we are staying 8n Antwerp for two nights before our July cruise on Voyager.  I haven’t started my research yet, but if you could provide any must see sights and any dining suggestions, I would be grateful.  Thanks.

3 minutes ago, -Lew- said:

 

Easy...  Have you ever had to provide the name of the cruise line when purchasing travel insurance?  I haven't.

Every travel insurance policy that I have ever had has had an addendum containing cruise lines, travel packagers and airlines that it would not insure.  They don’t typically call attention to it, but it is there.

It would be interesting to know the geographic profile of frequent Regent cruisers.  Are there more cruisers in the US West versus UK/Europe.  It would seem like it would be better to make it more convenient for the majority.

We always tip the bus driver, also.

We are considering booking a cruise on Regatta.  The only available suite is directly under the fitness studio.  Can anyone that stayed in one of those suites (either on Regatta or her sister ships) comment on the level of noise coming from the fitness center into the suites below?

4 hours ago, Wendy The Wanderer said:

As someone else has said, there's a secure check-in onboard for carry-on bags--they discourage you from trying to drop them off at your suite, although that worked sometimes in the past.

 

 

I’m an experienced Regent cruiser but never hear of the secure check-in for carry ons.  Where is it and how do we avail ourselves of its services?

Supposed security incident.

https://www.investorsobserver.com/news/qm-pr/5386740952408729

We were also on an LA/Mexico itinerary late October 2022.  While we weren’t thrilled with the excursions, we chalked that up to post-COVID start up.  Everything on the ship was fine.  Great food, great service, no complaints.

48 minutes ago, Lonedaddy said:

Rephrase : "Her signature was on all of the apology letters"  ...if she had actually had to sign them all she might have grasped the impact of the situation on so many. 

😂

Andrea deMarco was already president during the AUK - SYD segment.  She signed all of the “apology” letters.

Pre-COVID, I reached Gold while traveling with my mom, who was only on her second Regent cruise.  She was included with me on all Gold and above events.  

Your treatment, both the discourtesy from Gerson as well as being denied boarding of the catamaran was outrageous.  Please make sure that either you or your husband make both Destination Services as well as the GM aware of this situation.

I do wish that Regent would increase the number of excursions for cruisers with mobility challenges.  I have cruised with my mother, who is on a walker, and we had to skip ship-provided excursions in several ports in the Mediterranean, as none were suitable.  This was pre-COVID.  I also traveled in January with my husband who was having walking issues, and it was difficult to find excursions in every port. We’re all aging.  Given Regent’s demographic, some gentler tour offerings would be appreciated.

I don’t know if we were “required” to take the tests.  We would never have refused. We called them to self-report.  We thought (and still think) it was the right thing to do.  
 

Received notification from our insurance company today that our claim will be paid in full.

On 3/4/2023 at 3:28 PM, Pcardad said:

I am not sure Regent can force medicine or medical treatment on you...they can quarantine you but not sure they have the legal right to go beyond that.

Did someone indicate Regent forced medical treatment?  They did not force anything on us.

Our experience was on Explorer in January 2023.  PCR test confirmed our own self-test results.  Nurse visited twice daily but no further tests until day 5.  We tested negative on day 5 and were immediately released from quarantine.  Cost including Paxlovid was $1,800+ per person.

I had heard it was a refrigerant leak, not a fire.

Last Sunday we were scheduled to fly business class Sydney to LA on United.  An incident in the control tower diverted our incoming flight.  We got the last two business class seats SYD - SFO but had to split up SFO to PHX.  Seeing the long line of people trying to get rebooked made us grateful for what we got.  I’m sure there are many that didn’t make it out that day.

15 hours ago, PaulMCO said:

And should you catch COVID and report this to medical, the cost will not be cheap -- around $1300 per person (as your cabin mate will likely catch same).  course your cruise insurance may cover this.  

Over $1,800 each for us.  Glad we have insurance.

14 hours ago, Wuzzle10 said:

Hi, how long did it take to get your suitcase? Was it lost by the airline? We arrived in Sydney last night and our luggage is still in Heathrow !!

We arrived in New Zealand on January 11 and received our suitcase on January 20.  Air New Zealand did not load in on their flight from Melbourne to Auckland.  The lost luggage area at Auckland was frightening.  I’m surprised that we ever got our suitcase.

Update - I have connected with Steve and we are good.  Thanks for the help.

People on this board have spoken so highly of Steve Dasseos and the Trip Insurance Store.  We purchased a policy, have some claimable issues and want to fully understand some nuances of our policy.  I’ve emailed Steve three times now with no response.  We cannot make calls to 800 numbers.  Does anyone know of another way to reach him? I really need some answers.

Thanks to all for the well wishes.  We are both fine, a nurse checks us anyway twice daily, we’re eating our way through all of the menus and we have our devices to keep us busy!  This story will be told for years to come!