verizon

My Celebrity shows your cruise history and points

Hum...Thats funny,how that happened?

Yup...the two of us have come to the same conclusion. I've written the company with my sentiments on this and got a response back from the CEO that they've heard the message and to look for coming developments where they'll augment Elite Plus. We're to the point where we're considering using another cruise line now since we'll never make Zenith...and we cruise about 3 times a year!

That's is very true.They should redo the perks for Elites Plus and Zenith.

Most of the Promotions never encourage Zenith to book a suite since internet and Premium drinks are already offered to them.

On my previous cruise on Eclipse,a few days before the cruise end,I went to the guest relation office to add extra tipping of $250.00 to the butler,room steward and the Luminar Dinning crews.

Never receive a thank you note from any one.L was wondering they receive the tipping.

I felt a little disappointed.I will be back on the 18th of next month,I don’t think I will do the same as my last cruising.

From experience the way to book 2 one way flights is to book one using your Logon and then book the second using the 2nd person's Logon. You can of course book 2 tickets or more under each reservation.

What happens to those Solo cruisers?

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MedJet gets you back from the hospital where the primary care was done to your home hospital. Do the others do that or is the evacuation just to the nearest appropriate primary care facility?

 

DON

Evacuation insurance plan just take you to the nearest appropriate primary care facility on land.You need the Med-jet plan to transport you back to the home hospital.

So if we charge a $6000 cruise on the Sapphire Reserve we get a $300 credit and 18,000 points?

 

 

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I am not very sure,it may be 5700 X 3

So far I have 101,432 points even I have used a lot for my travel and also I have transferred to British Airway line to purchase air tickets

Looks like you'd have to travel / charge a lot to make up for that $450 annual fee for the Chase Sapphire Reserve card.

The actual charge is $150.00 per year.

They credit $300.00 on travel that you purchased with the card.

It’s one of the best deal in the market.

Now I'm really confused, here's what you said in your earlier post: "

 

 

 

That is the difference. MedJet does not require that you meet the criteria of not being in a qualified facility " Now you post something that says you need to be hospitalized.

 





Good luck in your travels. I like the option of the Blue Cross Geotraker and some form of travel insurance.

You need to be hospitalized,get the Doctor approval for discharge and confirmation of fit to travel and also have a hospital to accept you as a patient in what ever hospital you intended to have further treatment.With all the document in place then Med-jet will make the necessary arrangement for transferring the patient and also the travel companion.

Has anyone ever encountered a situation where a health insurance company thought you could get adequate care in a location but the patient disagreed and Medjet sent an air ambulance to bring them home? Somewhere in the Medjet policy it must say that the evacuation is medically necessary and it seems like you would have the same discussion with Medjet. If you can get medical treatment deemed by Blue Cross/Blue Shield to be adequate, I wonder if Medjet would consider it an emergency.

Have used Geo Blue for emergency treatment of Bi-Pulmonary embolism while oversea.

after discharged a week from the hospital,had the Medjet transported back to the hospital back home with a licensed nurse.Have also used Chase Sapphire for trip cancellation.

We have Sapphire Reserve card and use it to cover our trip insurance as opposed to buying a separate insurance starting from 2018. We have the card since 2016 and love the card. Please note that there is a pre-existing illness exclusion. Medical coverage and evacuation coverages are very low which make us take a look at a medical + evacuation plan.

 

We had looked at buying MedJet to cover the evacuation piece but instead we went with GeoBlue Trekker Choice. GeoBlue Trekker covers medical and evacuation. So our combination is Chase Saphhire Reserve + GeoBlue Trekker Choice.

Chase Saphhire Reserveis covered for Cancellation.GeoBlue Trekker Choice covered your evacuation plan.

You may also need Medjet to transport you back from Oversea.

When I read the first few posts on this thread last week, based upon the OP’s comments I went and looked at the other two posts on other threads, and my initial reaction was “sometimes things get screwed up” and off I went. Although I am a long time follower (lurker) on cruise critic, I use the boards as a resource board searching for info, consequently I post very infrequently, I drop in once every few weeks and when I was working I would go for months between visits.

 

However, this morning when I was watching the news and drinking my coffee, and not being particularly motivated to do anything, I came back to the boards, and low and behold this thread has exploded….so I read the entire thing.

 

My conclusion is that I believe everything has occurred as the OP has described.

 

I also find the attitude of many of the posts to be a form of electronic bullying– folks, we are no longer in high school, you have nothing to prove. There have been many posts of support, many posts of advice by what I personally think of as the “elder statesmen” of the boards (I know when I come across one of their posts in my research quests, I am going to get some good advice), and the vitriolic rants of a few whoare unfortunately becoming common place on the boards, and IMO add very little if anything to the discussion.

 

As I understand it there were initially three issues, and then 2 more were later disclosed, a total of 5:

 

-mishandled birthday celebration, including no recognitionon actual day, apathy by guest relations staff, cake delivery the following day at dinner, and subsequent delivery of a bottle of champagne by stateroom attendant,

 

-requesting chips off the seapass card in the casino, and the snarky reply by the croupier “Because that is the way it is”.

 

-the special needs request of extension cord for CPAC, and the faulty cord supplied,

 

-room service/housekeeping ignoring the DND sign,

 

-bingo prize.

 

Ok, my thoughts in no particular order. As stated by previous posters a few of these instances are the result of assumptions being made, based on previous experience. As this was the OP’s first -X-cruise, and probably his last based upon his treatment here, that accounts for some of the issues. As far as bingo goes, never played, never will; however, if I was going to pay out a significant sum of money to play a game, I would at least want to know what I was playing for.

 

On the issue of the DND sign, if I was having a mid morning nap, or whatever, and the DND sign was on the door I would expect it to be respected. What is missing is the experience from the housekeeping staff’s side; what were they told to do, get all the room service trays, don’t come back till you have them all….maybe in the past they have respected the DND signs and someone has complained their tray wasn’t picked up, people often leave the DND sign in place and leave the room – maybe all the previous calls to rooms have resulted in empty rooms. I don’t know I wasn’t there.

 

As far as the dealer’s comments on the casino, that could be interpreted as being rude; certainly it was very brusque and straight forward. Experienced cruisers know there is a fee attached to such requests. In this circumstance as the OP used the term croupier, I am assuming (we all know where that can lead) that he was asking at the table rather than at the cashier, I have never charged chips to my card so I don’t know what is involved, at the very least the dealer has to stop the game and fill out “some paperwork” and get a signature, disrupts the game and the flow…maybe it was the 50th request this shift, more likely it was someone whose first language was not English – our DIL is Asian, English is her second language, she often phrases things very bluntly. The answer was correct if rather indelicate.

 

As far as the CPAC fiasco goes, what can I say. I have personally witnessed our stateroom attendant using the extension cord for his vacuum and it had more repair tape on it than the full roll I have in my workshop; is it safe, probably: would I use it probably not. We all “know” you cannot bring on certain items, and power boards with GFCI or breakers are not allowed, yet we all know many people do it each cruise. If my life depended on my CPAC to get me through the night I would be concerned about the power cord I was forced to use being reliable, if I couldn’t use my own. If the OP says it was cobbled together, based upon what I have personally seen, it probably was.

 

Finally the big one. Based upon my PERSONAL experience, my conclusion was the special gift arranged by the TA was the bottle of champagne. Several years ago DW and I celebrated a milestone anniversary with a combination land trip and cruise. This was prior to our retirements and prior to beverage packages. On embarkation day, upon returning to our room after sail-away celebrations, we were greeted with a row of wine bottles lining the counter, each was accompanied by a little card with Happy Anniversary or some such comment and the name of the person providing the gift. Several of our family friends and colleagues had gone through the effort of providing us with gifts. My take on the entire process is that the “card” made it to the room but the bottle didn’t… the stateroom attendant rectified the situation the next day when the mistake was discovered.

 

I agree with many comments that the original tone of the thread was negative. I agree that the use of the word “Pitiful” to describe the thread was not the best. Pitiful is a judgemental word, a fact if you will. From my perspective a better word would be “Disappointed”. Disappointed describes the emotion and feeling the OP experienced and more accurately reflects his experience.

 

Is the above accurate, I have no idea, it could be a total work of fiction or pretty close to the truth. Only one person knows and that is the OP. We can all agree that every one of these situations is the exception rather than the rule. For each exception above, I may get 100 replies stating it didn’t happen that way for me; that’s why they are exceptions. This was a holiday cruise, never taken one probably never will based upon comments I have read over the years about the things that can happen on holiday cruises.

All I know is that the OP was disappointed with the cruise. His expectations were not met, and he felt frustrated by the experience.

 

 

People get over it. The OP provided his experience in an effort to assist others. There are bigger problems in the world.

 

 

 

DISCLAIMER: I am not a troll from Celebrity. I am not a troll hired by the OP. Our first cruise on -X- was in 2001 and we have completed 18 enjoyable cruises with -X-. We have experienced a few issues none of which we have declared to be significant and very few of which I can recall. And, because it is important to some people to prove my creds…I am Elite Plus.

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What a world that I live in.There are so much complaint about little thing like this.

What you paid is what you get:rolleyes:

Staying at the airport Hilton on 17OCT. I seem to remember a shuttle bus loading in front of the hotel. Anyone have information on this transfer??? Like someone to contact --- I didn't think the hotel ran it..

Also there is a shuttle desk in the train station in the airport--- anyone have details of this transfer???

Thanks

How about trying this company.

I have used this company from Rome to airport at 5am

Hope it will help.

http://www.airportshuttle.it

Yes. Our itinerary stated a 9am arrival and we began sailing into the Grand Canal around 7:15 am which is a fabulous sight to behold.

 

 

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Thanks for the info.I will be arriving at 6:45am

Are there a lot of Taxi stand by for passengers?

This cruise was great! Service on the ship was outstanding. Food was wonderful. Most of the entertainment was entertaining. We have no complaints about anything except that it ended! Be happy to answer any specific questions about our cruise which went from Rome to Venice in 12 wonderful days.:)

Did the ship dock on time as I will be having an early flight out of Venice at 11:00am

Our sailing ended on the 4th July and we have been credited with normal points provided for a sailing but still waiting the 25 bonus points. We have a cruise in October so don't want to do an online check in or request luggage tags until credited as the bonus points takes us to Elite.

 

Anyone else still waiting?

 

Cheers

In that case give a call to Captain Club to expertise the extra credit points.