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poeticlicensed

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Everything posted by poeticlicensed

  1. None as far as I can tell. I have several non branded travel cards that allow me to build points quickly. I use the transfer partner option to move the points to airlines and hotels. When cruising I typically pay for hotels and airfare with the points. I was curious if there was any other benefit to the celebrity card other than points. Their earning rates are not good.
  2. Does any have one? Just got an offer for 30k points. Im pretty adept at using travel cards to collect points for air travel. 30k doesn't seem like a good value, but there was a vague statement about discounts, upgrades and other goodies when using the card when booking and using on board. I'm skeptical. Any experience with these "goodies"?
  3. Thanks for all the great ideas. We did 13 days in Italy and booked an Airbnb with a washer for part of the trip. Will probably do laundry before leaving and bring some laundry detergent sheets. I may pay for a bag of laundry if it goes on sale.
  4. As someone who worked with the public, there are things a front line person can do and things they can't. Typically when someone calls CS to fix a problem they have, like app issues, they can deal with that. If its a more complex issue, maybe with billing that has to be fixed by someone with more expertise, they take the ticket and escalate. Then its reviewed by a higher level team to resolve. Resolve/solve is always the goal. Now, if someone calls CS to complain about decisions that are made in the c suite, that call is going no place because there's no way to mark the ticket resolved. When they say they are recording its to train others and run analytics on resolved rates, time to resolution, trends in types of issues. No one is listening to a recording about complaints in the price of cruising. Guaranteed.
  5. I remember when they would leave envelopes in your stateroom to tip on the last evening. I think the cruise lines decided that to make it an all inclusive experience we could prepay. But like everything else and every other good idea, it has suffered a bit of creep from the original intent. While I could happily leave the ship without giving another cent I do tip extra. Do I feel pressure? Maybe. I think Americans are very used to tipping for service and event hough we prepay we still feel the need to give some cash. I do like the idea that we prepay because I want people I dont lay eyes on to get something. I have no problem giving a bit more to some.
  6. We are planning a TA for fall 2024. Will be traveling around Southern Europe prior to sailing so the goal is to pack light. Will do all our laundry prior to sailing. We've never taken a cruise longer than 7 days. I know there's a laundry service for a fee and I've read that on long sailings there is a laundry by the bag offer. How much does that cost and how much laundry can a bag fit? I'm also concerned about having enough clothing to dress for dinner for 2 weeks. We discovered on our last trip to Europe that less is better in terms of dragging luggage around Europe, on trains and such. I literally started looking at Princess because they have self service washers, until hubby said i was nuts to base a decision about a cruise on a washing machine. Seriously how do you all do it for long cruises?
  7. We upgrade because I like martinis and hubby likes good scotch straight up. Plus your wine by the glass selection really opens up over $10. We had a great time a couple of years ago on the Equinox when I told the sommelier I was open to anything within my package, just surprise me. He would be waiting for me at dinner every night with new wines to try.
  8. Just got an email regarding our Alaska cruise this summer offering a bunch of things on sale, including access to the persian garden for $125 for the week. We were recently Aqua on the Millennium and the persian garden was underwhelming. Is it better on S class? Not a fan of MSC overall , but we bought a pass to their thermal spa on Seashore and it was huge, with different types of saunas, snow room, plunge pools, salt room.
  9. I need to talk to CS about our upcoming cruise and I noticed they have a feature using call back technology where they will call me when a rep is available, which is much better than sitting on hold. I have placed several requests over the course of a few weeks to have someone call me, and haven't received a call back. Does it just not work? I feel like my requests are going into a black hole.
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