sammywolffox

Forgive me but this is funny. My wife and I love being forward on the upper decks of Princess Royal class ships. We always try to book BF on decks16 or 17. The first time we were unable to book anything but guaranteed BF we thought we would be just fine. We were assigned a cabin on a much lower deck near the laundry. When I checked I was told it was an upgrade. I have the same problem on an upcoming cruise. I have called twice. The first time I was told that "no upgrade" cannot be noted on my booking. The second time I was told that 'no upgrade" can be noted but is in no way binding. What a conundrum when you want what Princess considers to lowest grade balcony cabin and the company will not promise you they won't upgrade to something you don't want. Princess states a corporate goal is "To deliver unforgettable happiness to our guests by providing extraordinary cruise vacations..." They are getting the unforgettable but the happiness needs a little work.