caroltovt

Talk to Cunard and find out when the flight can be reserved. Call at that time. There is a certain window when it starts. 

Some farmers never change clocks. Easier for the cows.

47 minutes ago, Hogbay said:

My mum is in her 90's and hates the extra hour of daylight cause it fades here curtains and the cow's don't know when to come home.😇

Worth remembering that the early cruises may have buffet in a different configuration from what people are used to. 

Thought I saw some Grandeur cruises will be transferred to another cruise company. 

Not clear to me that everyone just assumes people won't try to submit  forged vaccination papers.

So those who will cruise with vaccinations and masks will help keep the process going for all those who refuse. I will be one of them since I just love being on a ship. To those who refuse: you are welcome.

Bagpipes are wonderful, but like Mummers' String Band (Philadelphia) much better outside. 

Middle Name: Ruth

Yes to pea soup and Many Thanks for the lovely port pictures. 

Mudhen,. 

Thanks. I received the Cunard email (they later admitted it was a mistake) but knew

by checking my account that it did not apply to me. Guessed it was for those who were

recently cancelled.  

May we all return to cruising sooner rather than later. 

36 minutes ago, 1982CruzStart said:

 

 

Thank you for your kind words. Perhaps if it were not my first cruise with Regent (and one I am so looking forward to), I  would have reacted differently. 

The Regent mistake was not corrected promptly, has still not been corrected on credit card. Trust will increase when the refund is processed. 

Phone call to transfer to TA was made 4 days before the end of the promotion, no higher charges or new booking justified. (Same booking number, same stateroom number on all bookings.)

Apparently BOTH TA and Regent were wrong. Regent sent an invoice for the higher fees and deposit and TA paid it without checking the invoice I had sent him. (invoice from Regent which had lower $$)

Thanks to all for helping me think this through. Hoping for a refund before too long. 

The booking was direct with Regent, whether you believe me or not. My TA is one I have used many, many times and one whom I trust. I would pay a larger deposit except that they sent me paperwork with the lower deposit and I fear it represents a higher total on what was already an expensive cruise. Only hope that they soon make a refund.  (Don't appreciate their holding my money when the error was theirs.) I know what happened to me. Glad to hear it didn't happen to others. 

In this time of cancelled cruises, we hear of a mix of positive and negative experiences with many companies. Luckily, people want to cruise badly enough to most often put up with problems.

The higher amount was charged because Regent considered the booking transfer to TA meant it was a new booking, not eligible for the promotion. If I dispute with credit card company, Regent would cancel the booking and charge me more for new reservation. I have done this with Cunard (the transfer) with no problem. I think it's telling that they told TA "this happens all the time." 

My TA keeps a written record of all calls. While Regent may record calls, that may be for internal purposes and would not help me or TA prove what had been previously transacted. At least now we know not to trust them. 

After many cruises, mostly Cunard, I have been tempted by a Regent itinerary. When trying to call them last week, I kept getting connected to a separate TA.

My TA was down for a few days with Covid so I did finally reach Regent, I was able to make a booking. Then, end of last week, tried to transfer to TA before

promotion ended. Transfer resulted in excessive charges and more than double a deposit.  When TA called them, they said YUP it happens every time. 

Have not been able to get a refund in spite of TA call and my call, both of which were assured it would be submitted for review and then a refund sent, after at least 5 days.  But neither of those submissions was made.  And TA discovered that agents with Regent do not keep a record of their calls so no one had this written down.

I am still hoping to continue with Regent but have lost all respect for their business. Wanted others to know of their shoddy practices. Do not trust them to do what they say. 

Once tried to add a person and could not because the ship was at its limit of total passengers. TA had had a similar experience.

carnival has announced that 13 ships will be gone from the fleet. 

does anyone expect one of them to be from Cunard?

or will the new ship be delayed?

refund appears in my credit card account but they claim it takes a week to verify and release it to me/my bank

fcc part of refund not clear and TA has not been able to confirm since it was divided among 3 passengers even though I paid all of it. just very weary

since I am going through TA  who is overwhelmed 

don't know much more 

so my refund to credit card was almost $10,000 less than originally reported

(does not include some fcc) 

confidence in Cunard? not much

now I understand I will get refund early next week on credit card but $1500 less than originally quoted

of course, the insurance I paid for is available as credit

so interesting

one wonders if the larger refunds take longer . . . .

still no refund from cunard for June cruises which were cancelled april 4

but did get refund from HAL for partial payment for August cruise (deposit only given as credit)

but HAL can serve almost anything on the evening menu in your stateroom. And offers many more choices in the evening buffet than Cunard.

Both of these might not be important to you, but worth noting.

One more example of cost cutting? Along with the non-existent guest speakers and string quartet?

Sad