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VulcanMarika

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  • Posts

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About Me

  • Location
    Boulder, Colorado
  • Favorite Cruise Line(s)
    Celebrity, Princess, Disney, Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    North Sea, Eastern Mediterranean, Trans-Atlantic, Mexican Riviera

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Cool Cruiser (2/15)

  1. Unfortunately it's not letting us do that. I think because spouse and I have Air2Sea and RCI operated ground transfers so we were just assigned the boarding time that made sense for our travel timing. FIL tried to change his, but couldn't get same time as us. Will keep an eye on it, but the cruise is in less than a week so... Indeed. We're out of Vancouver for what it's worth. Makes it extra hard 'cause they're just starting the season and nothing sailed out of there last year, so who knows how they're handling COVID rules. I would certainly love to hear if anyone has experience sailing out of there on the first couple sailings that have happened already. Great thought. I'll definitely advise FIL does that.
  2. Thank you everyone. It's super helpful to hear that RCI isn't being too strict about the assigned times. I doubted that they would be. Especially in this situation. But, haven't sailed on Royal since covid, so didn't know from experience how stringent it might be. Great advice. Thanks for checking. I've already highly recommended they travel with a notarized letter from SIL's mom stating that it's okay for her to travel out of the country with just FIL just in case. My understanding is that the assigned times are a COVID precaution to avoid overcrowding at the terminals. A bit of a pain because you often have to wait longer to board. But, I will say on our last Celebrity cruise it made for the quickest most streamlined boarding process I've ever experienced. We were easily on board within fifteen minutes of arriving at the terminal.
  3. My family has run into a weird issue regarding boarding for our upcoming RCI cruise. Wondering if anyone else here has had a similar problem and/or has any suggestions on how to attempt resolving it. I'm sailing next week with my spouse, sister-in-law (13), and father-in-law. Myself, spouse, and SIL are sharing a cabin. FIL has his own cabin. We were assigned a 2:30 pm boarding time for our cabin. FIL was assigned a 1:00 pm boarding time for his cabin. The issue is spouse and I are traveling separately from my in-laws. We'll be arriving day of the cruise and still be at the airport when FIL is scheduled to board. As a result, we cannot supervise 13 year old SIL until her scheduled boarding time. And, obviously no one is comfortable with the 13 year old waiting outside the terminal by herself until we arrive (hopefully on time without any travel delays.) Called RCI to try to resolve the issue. Spoke with an absolutely awesome customer service rep who tried super hard, talked to her supervisor, et cetera, but ultimately was informed that nobody at the call center can touch the assigned boarding times, they can't guarantee FIL and SIL would be able to board outside their scheduled time if they tried, and they can't direct me to anyone else who might be able to resolve the issue. While I find it highly unlikely that the terminal would actually turn FIL away if he showed up after his scheduled time with SIL, we're definitely not a fan of the "it's up to the terminal day of if you get to board or not" plan, so still trying to get it sorted now. I've emailed RCI, but am not certain what else to try. Does anyone have suggestions? I can't imagine we're the only people ever to have an issue like this? It's certainly not unheard of for kids to stay in cabins with other family members separate from their parents. For what it's worth, we have absolutely no issue with the assigned boarding times otherwise. Totally get why they do them. We know it's a necessary covid protocol and there's only so much they can do. FIL and SIL would be willing to accept any boarding time at all they can get together. We're just trying to avoid the 13 year old being stuck by herself.
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