Huffvancouver

Hey Everyone, first off we absolutely love Cruising and have always had an amazing time on many Cruise Lines in the past few years we have been loyal to Celebrity under the Leadership of Lisa Luttoff-Perlo. Lisa really worked hard to make Celebrity a premium Cruise Line providing outstanding service and an amazing culinary experience. Since Laura Hodges Bethge took over we have seen announcement after announcement of reduced services and offerings as she reduces the levels down to be comparable with Royal and Princess. Now I have had great experiences on both Royal and Princess but we switched because Celebrity offered more of the experience we enjoyed; all good but just different. I totally get that pricing needed to be adjusted to compensate for the hardships that were experienced through COVID. My issue is the increased prices, the reduction of services and choices especially in the Dining Rooms and the changes being made on Ships that are negatively affecting the passenger experience. I get things will need to change but I sure hope the Executives are reading all of the boards and see the huge amount of people who are choosing different lines due to these changes. We board the Beyond next week and we are excited but this will be the first Cruise where I get off and don't have another one booked onboard; sad to say the least. I emailed my thoughts and got a response back from an assistant so i don't know if we will see many changes back to what we loved. I think it maybe we will have to accept the higher prices, limited menus and offerings on board or choose to spend our money either on land based vacations or try Cruise Lines that are more focused on providing that amazing experience we have all gotten used too. My hope is they are listening and find a balance even if it means paying more for the Cruise! Happy Cruising Everyone!

Sadly things have really gone down hill since Lisa left and Laura took over; they really are down grading it to Royal Caribbean and Princess level which is hugely disappointing because it used to be amazing. We board the Beyond in 10 days and this will be the first Cruise in a very long time that I don't visit the Future Cruise Desk - time to start looking at alternatives so I enjoyed reading peoples comments about Oceania and Azamara!