We got an email yesterday that our March 26 Nieuw Amsterdam trip was cancelled due to drydock issue, and we have been moved to the Nieuw Statendam March 25 trip instead. We had booked the PS, but that is not available on the new trip - so the only alternative is for them to downgrade us.
The original itinerary is still available for booking on the website - no one we've talked to so far at HAL has any idea what is happening.
Have been on hold seemingly forever, and now waiting on a call-back.
What can we expect them to do? We had a great price for this booking - will they honor that price for another itinerary or trip?
TIA
