phillyguy31

To be fair I think it was more the luck of the draw on whether a ship had it or not. I am excluding the Princess ship in Japan because that was a disaster that never should have happened.

Forget air, did it say anywhere that large theme parks (Disney, Universal or 6 Flags) need also to remain closed? Of course not, but they are in the same category as cruise lines and can as easily spread any disease as on a ship.

Sorry I was just making a statement about me looking, I really didn’t expect any offers. I would like to know however what people have done not to get ripped off when getting them on the open market.

I actually was looking for a CN Haven and was wondering about do it. Before anyone asks why would I buy one now it's simple. I have a June cruise in the Haven that I know will be canceled. I plan to re book for next year. I don't plan on taking the FCC, so for me just to re book it requires a hefty deposit, so if I get a CN Haven it is risking a lot less money if I am wrong about NCL's future.

As far as opening their line of credit against the Epic, as far as I know no one on the outside knows how much of a draw they have taken yet. NCL like all the lines are preparing for cash if and when they need it. The FCC isn't costing them anything because it is money they don't have to refund. When the FCC are going to hit is when the cruises happen when the FCC were used against. I am under no illusion that this is not a pretty picture for the cruise line, but there is billions of dollars sitting in the water right now and I don't believe that they would be left just to rust. This industry whether some agree or not is a valuable part of the world economy, people need to vacation or holiday or whatever you want to call it and we all have our choice on how we spend it. So instead of hoping for bankruptcy let's all pray all they companies get through this there is a lot of people who depend on these ships for jobs.

If it works for you take the FCC, get travel insurance for the trip. From the  way my policy is written you are insured if the line goes bankrupt. Win Win????

Keep in mind we don't even know who is still on the ships. All of the line are sending people home.

Everyone can stop complaining, NCL officially canceled all cruises through May 10th.

It has been announced

No one is calling the UK government stupid, but I also don't see an end date...you know why....because nobody know and no one is going to say July or August because that will make things for the economy worse that they already are.  No one has a crystal ball and is able to predict the length so they take it a month at a time. Anyone who is predicting how it will be after May or June is just guessing like anyone else.

Just remember that your payment returned will be in the same form as the payment, which means if you paid by credit card it will be returned there. It won't be cash on hand. So if your CC is paid off and that is where it was refunded to you'll then have to hound your CC company for a refund on your card. We all need to remember that this is not a normal situation and you are not the only person asking for a refund.

I think that if NCL cured this thing tomorrow, the some on this board would start threads complaining that why did they wait so long to cure it. You can't win with some people.

1 minute ago, krittykat said:

From a fellow cruiser on my April 12 sailing

"I just have been advised by Partner's First that their operational update that they intended to release today, will not be going out as planned. It will most likely go out tomorrow morning."

 

 

Sounds like NCL will announce cancellations tomorrow

I am wondering if the lines are staggering their announcements for some reason. I could bet they are all talking together about this and how to proceed.

If NCL said the cruise was on would you take the cruise...probably not so why is it a problem. You know they are going to cancel so just wait for it.

1 minute ago, Trimone said:

The sad part about this issue it’s controlled by money, anyone looking realistic about cruises before 2021 is in denial, there’s no way a cruise ship be filled with passengers without an vaccination produced, however if NCL mentions that the share price will collapse even further.

Don't forget it just isn't NCL, a statement like that could possibly do damage to all of the lines. This whole mess is really a fine line, they sail too soon and have another Diamond Princess that would kill them, wait too long then the stock goes down even more and they lose more revenue. My guess is that they are following the lead from the government. I think that Royal announced earlier since there were videos from crew members saying they were being sent home and that said they didn't expect to start up anytime soon.

1 minute ago, Liljo22 said:

I get that NCL's track record is not great but the hornet's nest that this board has become is crazy.  

People are just not thinking, they are letting their emotions run away with them. I have to admit I am in a total funk about my June cruise, because I planed it for over a year and was bringing our grand daughters with us. I really it was going to be a great experience for them.

2 minutes ago, clwolf0619 said:

I must say that I am surprised about NCL's seeming lack of concern when I asked about our options for our cruise, scheduled for the end of July.  I can cancel before Friday and lose nothing (get back out $200 deposit) or pay the remaining $4000 and get a credit (for 2021 because I will have exhausted my vacation time for 2020).  When I pointed out that, if I paid the balance and didn't go, NCL at least gets to use my $4200 interest-free for a year, but if I cancel this week, they lose that money and I may not rebook with them if we do go in 2021.  Thinking back, it would have been a smart business move for them to offer some incentive like a soda package for the future booking or free wifi (which we already have for this cruise)vto convince us to stay.  Nope.  They didn't even try to keep our business.  I think that's a little odd.

Or you might cruise this July, who knows. I think right now they are just leaving things as they are, since they have bigger issues right now. Probably when they start up again that is when you will see the incentives really hit...….I hope

In case you haven't noticed RCL just cancelled their cruises until May late last week and Carnival is in the process of doing right now. So all the major lines are following the same process so why make it sound like NCL is the only bad guy, they aren't. I really do believe that no one is going anywhere until July at the earliest, but most companies are taking this one month at a time regardless of what industry they belong to.

The problem is no one knows how long this will extend, so like many they are playing it month to month. Next week a cure could be announced and by the end of June we are all back to normal......Do I expect it no, would I hope it would happen absolutely. Let's say that all is good July 1st but they canceled all cruises until August, how many people would be screaming that they canceled my cruise and they didn't have to. All the cruise lines are walking a tight wire right now. Until we see how this goes both in the US and EU no one will have any idea on when things will start up.  I have a cruise scheduled in June, do I expect it to happen? No. I am in the same position as everyone else, but I am trying not to be emotional and just realize that no one has any control over this yet.

2 hours ago, FlyerTalker said:

Credit passes through to the ticket holder.  Refund to the purchaser, generally as a chargeback to your credit card.

That’s what I thought, but I was hoping that. Since they were minors it was handled differently.

We had planed on traveling to Miami with our 2 grand daughters 12 and 14 for a cruise in June and I hold very little hope for that happening I am hoping that American cancels one of my flight so I can ask for a refund but if not I know I can cancel and get credit. So here is my question if I have to cancel does each person get the credit even though 2 of the people are minors? I know the refund comes back to the credit card I used but not sure about the credit.

I think you are looking at when the booking needs to be made......

"Peace of Mind is the company’s new temporary policy that allows new and existing individual and group bookings in non-chartered sailings embarking from March 10, 2020 through and including September 30, 2020 to cancel their booking up until 48 hours from the start of their vacation date and receive a 100% future cruise credit (FCC) for the payments that are already received by Norwegian Cruise Line. The FCC may be used for sailings that embark on or before December 31, 2022. The new booking must be made within one year of the cancellation date."

1 hour ago, All-ready2cruise said:

Yeah, exactly. I also think, limiting the use of the FCC to only 1 year is an insult and could easily have been extended to the end of 2021, at the very least.  I think I'll probably be "eating" the 3K that I rec'd in the form of an FCC since I cancelled the cruise before NCL did.  My bad, oh well, live n learn. 

Please correct me but the FCC itself must be used before Dec 2022 you just need to make the reservation before the end of 2021..

1 hour ago, graphicguy said:

Not buying that.  NCL CHOSE  to do the refunds via paper.  It’s an added layer of complexity that allows them to hold your money longer.  Reservations are all done electronically.  Payment is made electronically via credit card.  You immediately see your reservation on line, once payment is cleared, which takes seconds.

 

To say it takes 90 days to issue a refund because it’s done manually, is a thinly veiled insult to their customers.  Once you tell them you want a refund, it’s a matter of key strokes that cancels your reservations and refunds the fare back to your CC.

 

NCL, at best, is being disingenuous.

I was actually going to agree with you for some of your points until I did some math.

First if they didn't already have their cancellation/refund process online it isn't as easy as just adding it. Since you need to tie it to the reservation system and to the refund software as well. As we all know NCL inst the best when it comes to their website and software glitches are very common with them. So would I trust the same people to do all of this at a moments notice...hell no! So I can understand the need for it to be done manually. OK now for the math .......lets say 1500 people per ship asks for refunds (actually I think this number may be low) X 17 ships X 4 weeks that come to 102,000 requests for refunds. Since this is a manual operation let's say 10 minutes per request, that is 6 per hour. That comes to 17,000 man hours to do the refunds divide that by 8 hours per day that number comes out to 2125 days. Well you get the picture, if I made a mistake in my math somewhere I am sure someone will point it out.

1 hour ago, Love my butler said:

You are naive if you think NCL could not pump out the refunds in 30 days or less.  NCL does not want to refund cash.  NCL needs money right now.  NCL needs cash.  NCL needs your cash.  NCL has found a semi-legal but very unethical way to keep your cash for months.  Some people are happy to give NCL their money for months or years but please don't carry water for NCL by claiming they couldn't possibly give refunds before 90 days.  It's ludicrous. 

All refunds are being done manually, you have to submit a form remember. So every refund request needs to be confirmed that your reservation actually is real. How many people per ship are requesting refunds? If the average is 1500 per ship per week you can do the math and how many people do they have processing the refunds, keeping in mind the number of people normally required is probably fairly small and you may not want to put just anybody in handling refunds.  Plus to add more issues, hopefully all the processors are working from home. I am not carrying water for NCL,  I am just being realistic. If this was a normal situation I agree 30 days would be more than enough, but this is not normal. Also if they said within 30 to 45 days and it was later than that then there would be complaining about that.  If you say 90 and it comes sooner then people are happy.