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Zrf80

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  1. were you booked for the Oct 16th vessel ? If so, did you get a refund or FCC ? I was booked through a travel agent and have reached out to them to provide options…
  2. Hopefully as the post above yours says….they will start offering refunds or FCCs. I just can’t imagine the majority of passengers being content with a trip to Cyprus and Borduram as opposed to Jerusalem and Alexandria. Please if anyone has any updates, post it for the rest of us. Thanks.
  3. They officially took off Alexandria. There is no way that Celebrity can chalk this off as a “right to change ports”. These are two major ports, and we should be given a chance to change cruise ships or get a refund.
  4. No one is blaming Celebrity for changing itineraries on short notice. It’s obvious that any decisions they make is for the safety of their staff and the passengers. With that said, as a business you have to respect your customers and what they paid for. There is no doubt that the majority of passengers booked this specific sailing for Israel and Egypt. And even though it’s short notice, you cannot expect your passengers to accept a substitution of Jerusalem with Mykonos. Or Cyprus for Alexandria. It’s not an apples to apples comparison, not for what we paid for. Im been on Caribbean cruises. I’ve had ports of call changed due to bad weather. I’m sure most can attest that there is a big difference when you’re comparing Bahamas to Bermuda vs Jerusalem to Santorini. Celebrity, as a fair practice company, should acknowledge this and give their passengers leeway. It doesn’t have to be a refund. But at least FCC so that we can book another cruise more to our liking.
  5. Unfortunately I believe you are right. I booked through a travel agent so I will contact them tomorrow. Just the premise of not getting your moneys worth is frustrating. I paid for a trip to Israel and Egypt. Instead I get a trip to Mykonos and some other island. Celebrity shouldn’t subject their guests to attend an itinerary they are not comfortable with.
  6. If that’s the case, Celebrity should respect their guests and allow them to rebook a separate cruise. You can’t change an entire itinerary and expect the guests to fully enjoy a trip they did not sign up for…
  7. I am scheduled on the cruise leaving on Oct 16. I will be very upset if they change this cruise into a Greek Isles getaway. I paid a hefty sum to go to historic sites at Israel and Egypt. If you change those venues into Greek Islands, then it is not worth the money. I will request Celebrity to offer a refund or FCC. Cannot accept a local cruise nadie a country I’ve already visited.
  8. Are they going to cancel Alexandria now as well? If that’s the case Celebrity needs to cancel this cruise altogether. I don’t think it’s fair if they cancel two major ports of call and replace them with small with smaller venues. We all paid a lot of money for this cruise.
  9. Will Celebrity offer refunds now that the itinerary has changed ? I know some of us booked the trip for Israel. Wonder if they’re willing to refund given the circumstances…
  10. Hi I’m supposed to be on this ship next week. I believe it will stop at Ashdod / Haifa from Oct 17 18 and 19. If the situation calms down, will Celebrity still go there, and are we expecting them to just cancel all future port calls to Israel altogether ?
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