Jump to content

hollyjess

Members
  • Posts

    231
  • Joined

Posts posted by hollyjess

  1. Hi again. Just heard from daughter on Ventura. Apparently 2cases of virus found and disembarked in Gran Canaria. As mentioned Madeira will not allow Ventura to dock. Lots of people on board complaint as bus trip in Lanzarote the coach broke down and passengers had to sit in bus for 4hours! Daughter says the ship now going very fast so will be in Vigo before tuesday.

    • Like 1
  2. Our daughter is currently   on Ventura. Should have been going to Madeira today. They have been diverted to Gran Canaria to disembark 2passengers. Then sailing for Vigo. Has anyone heard why the change of iitinerary.

    • Thanks 1
  3. Our daughter and son in law were on waiting list for October 31st on Ventura. They have now been offered a superior deluxe balcony stateroom with £340 on board spend. They pleased as it is to celebrate first wedding anniversary and a birthday. But we do feel sorry for the ones who had their cruise cancelled due to children not being double vaccinated.

  4. Our daughter and son.in law are going.on Ventura October 31st. One of the stops is Is Palma. Been trying to contact P.O. to see if there will be change to itinerary due to the volcano eruption but unable to contact. Has anyone got any info please?

  5. I read somewhere that passengers who had booked accessible cabins have now been told they will no longer be available due to needing them for isolation of any passenger testing covid  positive. Where does this leave the disabled passengers who wish to cruise? Do they get full refund with compensation for the inconvenience?

     

  6. My aunt and uncle are going on a cruise in november on Ventura. They are not tech savvy and do not have a smart phone. Can anyone who is in similar position please put their mind at rest with regards to checking in theatre and dining. Any help will be very much appreciated.

  7. We always book direct with P.O. and have never had a problem. We need an accessible cabin as hubby used a mobility scooter and have found the P.O. telephone staff very helpful. Another advantage is you do not pay balance until 12 weeks before sailing. When you use agent it's 18 weeks. Enjoy your cruise!

  8. How are passengers coping with booking and checking in etc  without internet and smart phones. It's impossible to get through to P.O. Direct as they have reduced telephone lines. Be interested to know how passengers are getting all the necessary paperwork etc .

×
×
  • Create New...